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Category Archives: desktop sharing
Transfer Active Remote Desktop Sessions from One Supporter to Another
You know that situation when you take over a client with a technical issue, start a remote desktop session with great confidence to fix it in minutes and then suddenly realize you have no idea of the matter? That. Naturally, … Continue reading
Happy New Year 2013
It’s time to look back on the achievements in 2012 and make plans for the future. The ISL Online team has selected a few highlights of the year 2012. January EuroCloud places ISL Online remote desktop among the Best European … Continue reading
10 Ways to Start a Remote Desktop Session
It is important that you understand that the ISL Online services (ISL Light, ISL AlwaysOn, ISL Pronto and ISL Groop) are based on the distributed network of servers. The availability of the ISL Online Network exceeds 99.95% annualy. There are … Continue reading
ISL Online Compatible with Windows 8
All ISL Online products are fully compatible with Windows 8, ensuring that users of the new Microsoft´s operating system can benefit from our professional internet communication tools. We are also working on the new ISL Light metro style app (Windows … Continue reading
Posted in cloud computing, desktop sharing, green IT, internet communication, isl online, Windows 8
Tagged isl online, windows 8
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ISL Light Available at the Amazon Appstore for Android
ISL Light is now available at the Amazon Appstore for Android (http://www.amazon.com/gp/product/B00A3D6AJE/ref=mas_pm_isl_light). Access & control a remote computer from Your Amazon device. Connect to any Windows, Mac, or Linux computer to provide efficient technical assistance from your Kindle Fire. Access … Continue reading
ISL Online at Gitex 2012
For the fourth year in a row, ISL Online has been exhibiting its Enterprise Remote Desktop solutions at Gitex 2012 in Dubai to 138,000+ ICT Professionals from 144 countries. We have joint forces with our Authorized Partner, ABS MENA – the … Continue reading
ISL Online and HCL: Employees first
ISL Online (XLAB) and HCL (India’s Leading IT & Technology Company) are working together on an internet banking application with embedded ISL Online live chat and remote desktop. http://www.islonline.com http://www.hcl.com
How Will ISL Recording Player 4.0 Look Like?
Do you have any ideas, suggestions and feature requests for the next version of ISL Recording Player? If you do, now is the time to let us know about them as we just started a new development cycle for the … Continue reading
ISL Light Remote Desktop Evolution [infographic]
Twelve years ago a few close friends had a vision to develop easy to use software for streaming remote desktop over the Internet. Today, ISL Light is one of the most technologically advanced remote desktop software solutions letting you do … Continue reading
New Remote Desktop ISL Light iOS Free on the App Store
iPhone, iPad and iPod Touch enthusiasts, I have some great news for you. ISL Light’s remote desktop access and support app for iOS just got better and it’s available for free on the App Store. The update substantially improves the … Continue reading
ISL Light iOS Reaches 10,000 Remote Desktop Sessions Per Day in Just 2 Months
The iOS version of one of the best and fastest performing remote desktop control software, ISL Light, broke a record of 10,000 user sessions yesterday after just 2 months since its release in June. Enabling users to simply connect to … Continue reading
Users talk: AbilityNet
One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting an exciting city, the UK’s … Continue reading
Users talk: Ministry of Public Administration of Slovenia
One name – hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting a lively capital of … Continue reading
Posted in desktop sharing, internet communication, ISL Groop, ISL Light, isl online, online meeting, remote access, remote desktop, remote desktop support
Tagged cloud, IT support, ministry, mobile devices, public administration, remote access, remote desktop, remote desktop ios, remote support, slovenia, technical support, web conferencing
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ISL Light iOS remote desktop for Server License owners
The first few days after the ISL Light iOS release were rather hectic reaching over 1,000 downloads on the day following the release. But now after two weeks and a lot of debate over where and how to download and … Continue reading
Posted in desktop sharing, iOS, ISL Light, isl online, remote access, remote desktop, remote desktop support
Tagged download, free, ipad app, iphone app, ipod touch app, remote desktop
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Remote Desktop & Tech Support ISL Light iOS – Get it Free!
All iOS enthusiast, watch out: remote desktop app ISL Light iOS is out! Get it for free and simply connect to an unattended computer, or remotely support your employees and clients from wherever you are. ISL Light iOS is available … Continue reading
Posted in desktop sharing, iOS, ISL AlwaysOn, ISL Light, isl online, Mobile, remote access, remote desktop, remote desktop support
Tagged app, free online collaboration, free remote desktop, ios app, ios remote, ipad, ipad remote, iphone, iphone app, iphone application, iphone remote, ipod touch, remote app, remote desktop
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One-Click Remote Support to University Students and Faculty Staff
What is the first thing you think about when I say »school« and »notebook«? If you are like me, that surely isn’t some fancy pocket computer but an old-fashioned paper notebook, a thing of the past, something a student of … Continue reading
Users talk: ISL Online
One name – hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. We all tell our own unique stories, and this month we have decided to give … Continue reading
Posted in desktop sharing, internet communication, ISL AlwaysOn, ISL Groop, ISL Light, isl online, ISL Pronto, live chat, online meeting, remote access, remote desktop, web conferencing
Tagged customization, desktop sharing, online collaboration, online meeting, remote access, remote desktop, user story
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User management for ISL Online’s remote support and collaboration services
As it is with all services, ISL Online’s collaboration services are no exception at requiring a good user management system. Ineffective user management often leads to increased costs and besides, why should everybody care about who is doing what, reports, … Continue reading
Session recording for better remote support management
While I’m sure everybody loves ISL Light with its smart ways to connect to a remote computer in even the next-to-impossible circumstances and its nifty functionality for a smooth and simple remote support service, take note that there are a … Continue reading
Sneak peak from HDI: ISL Light remote desktop on iPhone
Our HDI guys are still in Las Vegas showcasing the latest of ISL Online web collaboration suite relevant to help desk services. Yesterday, they showed us a sneak peek of the remote desktop support software ISL Light connecting from the … Continue reading
