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After a rigorous selection process, ISL Online was chosen as a Silver Partner of Samsung Electronics through their Samsung Enterprise Alliance Program (SEAP) for the development of remote access applications for the Android platform. As a result of this partnership, ISL Online has developed a premium solution to securely access and control all Samsung mobile phones and tablets. Additionally, Samsung’s latest publication of meticulously chosen case studies from their most valuable partners includes the one from ISL Online.
Get the ISL Online application to access and control an Android device
Samsung KNOX Standard SDK
To help businesses achieve successful enterprise mobility initiatives and choose the right products, the SEAP partnership program, which provides complete packaged mobility solutions for businesses, also assures the highest security of proposed solutions. Therefore, ISL Online has put a clear focus on including Remote Control API in the ISL Light remote desktop app, an API supported by KNOX Standard SDK, which ensures that the solution operates without the risk of personal or corporate data leakage.
Accessing any Android device with the premium remote desktop app
Available on Google Play, the premium app lets you securely control a remote computer from an Android device, while it also empowers mobile supporters to connect to just about any Android device from their computer or mobile device. To be specific, the ISL Light remote desktop app lets you:
• Connect to Android devices from desktop computers (Windows, Mac, Linux).
• Connect to Android devices from Android phones and tablets.
• Connect to Android devices from your iPhone, iPad and iPod touch.
• Connect to computers (Windows, Mac, Linux) from Android phones and tablets.
Taking full control of Samsung mobile devices
Furthermore, ISL Online’s cooperation with the Samsung’s headquarters in Korea through the SEAP program has allowed ISL Online to stretch its Android functionality from automated real-time screenshot sharing between a supporter and a mobile user to a full view and remote control available for Samsung devices running Android 4.2.2 and newer and all rooted Android devices. The app’s remote-to-Android basic functionality enables you to do the following:
• Support through automated real-time screenshots.
• View and control the screen.*
• Install or remove apps.
• Manage running processes.
• Text-chat with a remote user.
*Full remote control is available on Samsung devices running Android 4.2.2 or newer and all rooted Android devices.
More information on the application is available here.
ISL Online’s case study as one of the most successful ones
Samsung has published case studies of their most valuable partners, including ISL Online. You are welcome to read how a regional ERP provider introduced ISL Online’s solution to offer mobile remote support to more than 36,000 of their own clients and how it benefited from single-click support with live chat and remote desktop capabilities bundled into one powerful tool.
About ISL Online
www.islonline.com – is the go-to solution for secure remote computer access, fast remote support, live chat and web conferencing for the enterprises. Share the screen and turn on VoIP and video conferencing to enjoy interactive online presentations and meetings over the Internet. Meet online for productive teamwork meetings or host webinars to reach a large audience.
Copyright & Trademark Information: Samsung Enterprise Alliance Program – Case Studies (November 2014) is a publication published by Samsung, which is a registered trademark of Samsung Electronics Co., Ltd. To learn more about Samsung Enterprise Alliance Program please visit http://www.samsungmobileb2b.com.
Official ISL Online Blog 