Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP
ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online security company™ for more than 200 million monthly active users. AVG Business Managed Workplace® 9.2, the latest version of its fully integrated, open ecosystem, remote monitoring and management (RMM) platform launched today, now features a Premium Remote Control capability, powered by ISL Online, to provide an integrated remote access solution from one platform at no additional cost.
AVG Business sells and markets a comprehensive, integrated set of cloud security and RMM software applications that are designed from the ground up to simplify the lives of IT providers, Managed Service Providers (MSPs), and their small-to-medium sized business customers.
AVG’s Managed Workplace 9.2 now features a Premium Remote Control capability from ISL Online, which is fully integrated into the dashboard. ISL Online brings a ten-year history delivering feature-rich remote desktop control software, helping to ensure that Managed Workplace 9.2 will make it even easier for AVG channel partners to effectively and efficiently administer remote IT management services to their business customers – all from a single platform.
“AVG is dedicated to the success of our channel partners, and their product feedback is critical for helping us deliver the best experience possible,” said Francois Daumard, VP of Global Channel Sales, AVG Business. “Today’s debut of our enhanced Managed Workplace platform is one example of how we are listening and responding to channel needs and continuing to help MSPs achieve their business goals.”
As part of the OEM agreement, the remote desktop control solution ISL Online has been fully customised, renamed Premium Remote Control and completely integrated into AVG’s Managed Workplace 9.2. Included as a key capability of Managed Workplace 9.2, it eliminates the need to purchase expensive, third-party remote control solutions. Offering greater control, visibility, and compatibility across all Windows and Mac OS X managed devices, the built-in Premium Remote Control enables MSPs to quickly and easily access remote computers, transfer files, chat, record sessions and perform administrative tasks for their clients, without switching interfaces.
“The ability for my team to quickly understand and resolve issues without the delays of working across different systems, or the expense of purchasing new tools, makes a big difference in delivering fast and professional support,” said Bob Ascherl, Director of Managed Services, Advanced Technology Services. “AVG Business Managed Workplace has enabled us to streamline our technology needs and work from one platform. Now with the company’s extended Managed Workplace platform, we can have both remote control and remote monitoring and management in one solution, without having to make choices or changes to our operations.”
OEM customisation available for large enterprises
ISL Online actually enables the AVG Technologies customisation for other cloud-based SaaS (Hosted Service) users, as well as self-hosted (Server License) users. The latter can easily rebrand the ISL Online remote desktop solution independently on their own by following a simple customisation procedure. The SaaS users, on the other hand, should contact the support team who will be glad to help.
Customising Hosted Service: Contact the ISL Online Support Team.
About ISL Online
ISL Online, one of the pioneers of the remote desktop control industry, provides cloud-based (SaaS) and on-premises (Server License, Private Cloud) remote support, remote access, live chat and web conferencing solutions to over 200,000 businesses across 100 countries. ISL Online solutions enable IT professionals to securely access and control any Windows, Mac or Linux computer, as well as offer ad hoc remote support to mobile device users. ISL Online software is developed by XLAB, a software development company headquartered in Slovenia with offices in the United Kingdom, Switzerland and the USA.
About AVG Technologies (NYSE: AVG)
AVG is the online security company providing leading software and services to secure devices, data and people. AVG’s award-winning technology is delivered to over 200 million monthly active users worldwide. The AVG Consumer portfolio includes internet security, performance optimization, and personal privacy and identity protection for mobile devices and desktops. The AVG Business portfolio – delivered by managed service providers, VARs and resellers – offers IT administration, control and reporting, integrated security, and mobile device management that simplify and protect businesses.
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