ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.
“A great-value cloud-hosted remote support solution that’s easily managed, versatile and secure” is how PC Pro journalist Dave Mitchell describes ISL Online in a nutshell.
You can read the full review in the PC Pro magazine, issue 290, December 2018, while the ISL Online review alone is available on their online channel ITPro.
In his article the author tries to help readers decide which remote support software is right for their business by focusing on:
- Security: which and how many authentication methods products support
- Unattended access: how products approach the unattended access, ease of use and how do they ensure the prevention of illicit access
- Hosting options: what options providers offer; a cloud, on-premises or hybrid service
- Secondary tools set: what features do different providers offer and how are these deployed
- Cross-platform support: which platforms do the products cover and do they include iOS and Android apps
- Managing costs: the price-performance of the solutions
In this review where four market-leading remote support software products were put to the test, ISL Online came out first and was given a “ITPro Editor’s Choice” badge.
“We appreciate this recognition by an acknowledged IT magazine such as the PC Pro. It validates our commitment to continue delivering secure and modern remote support solution which helps IT departments speed up problem resolution and maintain critical system remotely,” comments Jure Pompe, ISL Online’s CEO.
According to Mitchell, ISL Online does everything most businesses could ask for from a remote support product, with excellent platform support and features.
“What you get for your money is a well featured remote support solution, featuring remote desktop control, file transfer, text chat, voice and video calls, plus session recording for Windows, Mac and Linux clients,” writes Mitchell in his article.
About ISL Online
ISL Online is a pioneer in the remote desktop support industry. Since 2003, ISL Online has been providing remote control software to IT professionals and helpdesk technicians in more than 100 countries, notably owning market share in Japan. Delivered via cloud or on-premises, ISL Online allows users to access and control Windows, Mac and Linux computers as well as mobile devices to provide ad hoc technical support and remote management.
About PC Pro Magazine
PC Pro is the UK’s number one IT monthly, keeping readers up to speed on the latest technology developments since 1994. They provide in-depth technical advice for experienced and influential IT users.