ISL Online has been named a leader in the latest G2 comparison of the best remote support software. ISL Light remote desktop solution nailed a spot among Leaders based on receiving a high customer satisfaction score and having a large market presence.
Here’s a quick score recap for ISL Light:
- 100% of users rated it 4 or 5 stars (average rating is 4.7 stars).
- 88% of users believe it is headed in the right direction.
- 95% of users have rated ease of use as delightful.
- 93% of users believe the quality of support is amazing.
- 95% of users said they would be likely to recommend ISL Light.
G2 is the world’s leading business software review platform. Their Small Business Grid℠ Fall 2019 Report for Remote Support Software highlights top-reviewed Remote Support solutions which enable companies to connect to and control a remote computer from anywhere in order to provide ad-hoc technical support to their customers or employees. It’s worth noting that the placement of remote support software providers on the Grid and their scores are based on real and unbiased customer reviews.
“We are honoured to be recognized as a leader in the remote support category by our customers. A high satisfaction score reveals our customers value greatly the ease of use of ISL Online remote support software and appreciate the quality of support,” Jure Pompe, ISL Online CEO, commented the G2 results.
What our users say on G2
Great product and great support (lots of extras)
I’ve looked at multiple other products (after deciding to leave TeamViewer) to find a solution that fits my requirements. One of them is providing remote support to Windows Server Virtual Machine users. ISL Light basically is the only product that could do this easily. Many other products have different products (or subscriptions) for attended and unattended support while with ISL Online you get both for a very good price.
ISL Online great value for money and easy to use
The flexible trial period, great value for money, most of the features of the better-known remote support software tools but realistically priced. Scalable solution with many added features provided as add-ons. Very good support to make your transition from another solution as smooth as possible. Nice people to deal with. Unattended access works very well, integrated chat window can be incorporated into your website and the product can be white labelled if required and customised to your organisation.
Visit ISL Online’s website to learn more why users love this remote control software.