ISL Online, the global provider of secure remote support and remote access software for professional use, has received the second-highest satisfaction score for remote support software based on verified user reviews sourced from the Europe region in the Winter 2020 G2 reports.

Among all remote support providers listed on G2, the world’s leading business solutions review website, ISL Online earns the second position in customer satisfaction.

The final satisfaction score consists of various satisfaction ratings which show how easy it is to use ISL Online to achieve business results. The below table shows how customers have rated ISL Online’s ability to satisfy their specific needs.

Users rate the quality of support of a product, its ease of use, how good it meets their requirements, the ease of admin, ease of doing business with the provider of the software and ease of setup of a product.

“Every day we provide thousands of people worldwide with a tool, which helps them to efficiently help others. It feels good to see this reflected in our customers’ feedback, which ranks us among the top remote support providers. It’s a recognition that further validates the development of our product,” said Jure Pompe, ISL Online CEO.

ISL Online named Leader in the Remote Desktop category again

After the Fall 2019 report, ISL Online keeps its spot in the Leaders quadrant in the Winter 2020 G2 Grid® Report. Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. ISL Online’s star rating of 4.8 out of 5 is one of the highest in the Remote Desktop category.

G2 is the world’s leading business solutions review website. Get a valuable insight into ISL Light software, learn what are its most important pros and cons by reading customers’ reviews.

Try ISL Light for free and experience why users love our software.