Search Results for: isl pronto
Arthur C. Clarke stated that any sufficiently advanced technology is indistinguishable from magic. One option is to leave it at that “magic level”, but if possible, it is always fun to learn how some magic tricks are performed, right?
The live chat and instant messaging software ISL Pronto is officially certified under the OPSWAT firewall and network appliances operability criteria. Firewalls may now have a “rule set” that says “allow/disallow XLAB ISL Pronto.
Time for another post with short & sweet tricks that answer the questions about ISL Online (in this case ISL Pronto) you never knew you wanted to ask, but will be glad to know the answer! This is not one … Continue reading
Since I’ve recently posted some articles on ISL Pronto on this blog, many of you have been in contact with our support guys for extra information. Afterall, is one user manual enough for ISL Pronto enthusiasts? 😉
Is ISL Pronto worth a try? Let’s consider possibilities of how its live chat as an add-on to your website can improve your customer related services. Also, did you know that it can serve as a nice addition to ISL … Continue reading
A great deal has happened in 2017. We’d like to take a special opportunity to look back on all things we have learned and achieved over the last twelve months and present it to you in this “Year in review” … Continue reading
We are proud to announce the release of ISL Conference Proxy 4.3 for Windows and Linux with server-side modules for remote desktop and other collaborative services. ISL Online built a lot of value into the new version of the ISL … Continue reading
For the fifth year in a row, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Dubai’s GITEX Technology Week, the number 1 technology event in the MEASA region with 139,000+ ICT professionals from 144 countries. You are welcome … Continue reading
For the fourth year in a row, ISL Online has been exhibiting its Enterprise Remote Desktop solutions at Gitex 2012 in Dubai to 138,000+ ICT Professionals from 144 countries. We have joint forces with our Authorized Partner, ABS MENA – the … Continue reading
Twelve years ago a few close friends had a vision to develop easy to use software for streaming remote desktop over the Internet. Today, ISL Light is one of the most technologically advanced remote desktop software solutions letting you do … Continue reading
In our company we care very much about the collaboration with our customers, many of them are abroad and we have online meetings with them, sometimes we also need to provide remote customer support for our products. For all this, … Continue reading
Once upon a time, in a land, far, far away a bunch of guys started developing a product of their lifetime. I first met them and their products in early 2007 and have been using them (their products, not the … Continue reading
One name – hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. We all tell our own unique stories, and this month we have decided to give … Continue reading
Seeing Japan’s massive earthquake, tsunami, and now the unpredictable nuclear situation in Fukushima, ISL Online has decided to offer their web collaboration services free of charge for two months to every person and every company in Japan. The ISL Online … Continue reading
Ever since last month’s first studio appearance when recording a pilot for a new TV talk show Trikotnik (Eng. Triangle), a certain hype has been surrounding ISL Groop also in the world outside IT. But we are not talking about … Continue reading
In a busy support centre it can be difficult to point out who is performing better than the others, who can easily handle eight simultaneous chats and who can provide answers before clients even submit their questions. Either way, making … Continue reading
“¡hola”, “Pozdravljeni”, “你好” … How often do you have troubles understanding and assisting your international customers? While finding a local partner might be the best solution for high priority markets, offering a live chat customer service with high quality automated … Continue reading
You know that situation when you take over a client with a technical issue, start a remote desktop session with great confidence to fix it in minutes and then suddenly realize you have no idea of the matter? That. Naturally, … Continue reading
It is important that you understand that the ISL Online services (ISL Light, ISL AlwaysOn, ISL Pronto and ISL Groop) are based on the distributed network of servers. The availability of the ISL Online Network exceeds 99.95% annualy.