Author Archives: barbaraisl
Máxima Fiabilidad de ISL Online: 99.9846% de Disponibilidad de la Nube Global en 2019
Un año más ISL Online hace público a todos sus usuarios el dato de disponibilidad anual de su Nube Global, formada por más 90 servidores distribuidos en todo el mundo, que establecen año tras año millones de sesiones escritorio remoto. … Continue reading
Posted in Spanish Blog
Tagged disponibilidad anual, isl online, ISL Online network, Red Global de ISL Online, uptime
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Conoce la alternativa segura para el uso de RDP sin exponerlo en internet
En el último año se incrementaron las amenazas al protocolo RDP, así como la cantidad de ataques, esto expone más que nunca tu servidor, sobre todo si es publicado en internet.
Posted in Spanish Blog
Tagged Acceso a equipos desatendidos, RDP, Soporte Remoto, spanish, tunneling
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ISL Online remote desktop services: 99.9846% uptime in 2019
Performing at an excellent 99.9846% uptime in 2019, ISL Online, once again, delivered a high degree of reliability for businesses using their remote desktop software as a service. ISL Online’s public cloud, which consists of over 90 servers worldwide, hosted … Continue reading
ISL Online obtiene una de las puntuaciones más altas en el Ranking Europeo de Satisfacción de Usuarios de G2
ISL Online, proveedor global de software de escritorio remoto, ha conseguido un meritorio segundo puesto en el ranking de satisfacción de usuarios de G2 en la categoría de software de soporte remoto. Este ranking es elaborado en base a las … Continue reading
ISL Online receives the highest score in the c’t independent remote desktop software review
In its independent remote support software review, c’t magazine, the computer magazine with the most subscribers in Europe gives the highest score to ISL Online. The c’t journalist, Jan Schüßler, points out its ease of use and rich functionalities: »Connection … Continue reading
ISL Online expands remote control to LG Android devices
We have released the add-on for ISL Light Remote Desktop app for Android. You are now able to remotely control an LG smartphone or tablet from your PC or Mac and provide efficient technical support to mobile device users.
All you need to know to offer great remote support with ISL Online
If you’re a fresh ISL Online user, with a trial or a prepaid license, this one is for you. In this post, we’ll take a quick glance at ISL Light basics and pay attention to some of the useful features … Continue reading
Posted in ISL Online Guide, Tips & Tricks
Tagged administrative mode, clipboard, computer management, computer sharing, customisation, download, download isl light, getting started, How to, Instructions, ISL Light 4, ISL Light guide, licensing, PPU, remote support, remote support software, teamwork, unattended remote access, write a review
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ISL Online Wins »Best Ease of Use« Badge from Capterra
We are proud to announce that ISL Online has been awarded the badge for Best Ease of Use 2019 in the remote support category from Capterra, the world’s leading software review platform. Capterra, a Gartner-owned platform, once a year synthesizes … Continue reading
Posted in Awards, Remote support
Tagged award, Capterra, customer service, ease of use, easy to use, gartner, references, remote desktop, remote support, reviews, user experience, user feedback, UX
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ISL Online Partners with Microsoft Japan and SB C&S to Provide Azure-Based Managed Private Cloud Solution for Remote Access to Ease the Adoption of Telework in Japan
ISL Online, in cooperation with their long-time business partner OceanBridge Co., Ltd., established a new partnership with Microsoft Japan and SB C&S (former SoftBank C&S) to offer their secure remote desktop and remote access services as a private cloud hosted … Continue reading
Posted in Business, japan
Tagged azure, business partnership, japan, managed private cloud, microsoft azure, microsoft japan, mpc, remote access, remote support, SB C&S, softbank C&S, telework
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18 remote desktop security measures you need to know about
You’re an IT supporter and you’re using remote desktop software to offer remote support to your customers. Use the below checklist to see how secure is the remote desktop tool you use. Is it secure like a fort or should … Continue reading
ISL Online performs at 99.9852% uptime in 2018
ISL Online, also in 2018, delivered an enviable 99.9852% uptime and has yet again proven that a consistent and strong uptime is the lifeblood of an effective remote desktop service. Without a single major incident in the past year, ISL … Continue reading
How the end of CeBIT reminded us of the remote desktop technology beginnings?
No more CeBIT. Sounds strange, right? Well, actually it didn’t come as a surprise, we have all seen CeBIT fade away into a shadow of itself during the last ten years, but nevertheless, it’s not easy to grasp the idea … Continue reading
Posted in cebit, CeBIT Memories, trade show
Tagged cebit, cebit 2005, exhibition, history, isl light, netviewer, ntr global, remote desktop, remote support
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Advanced use of tunnelling protocols through ISL Online
ISL Online’s tunnelling technology is a powerful feature which, besides giving you the possibility to establish a secure RDP connection to a Windows computer in a remote network, also provides you with a few other advantages. You can create a … Continue reading
Posted in RDP, Tunnelling
Tagged ISL AlwaysOn, ISL Light 4, jump box, RDP, remote access, remote desktop, route rdp, tunneling, tunnelling technology, tunnels, unattended remote access
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How to secure an RDP connection without VPN?
Route it via ISL Online remote desktop software! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. Instead, you can now route the … Continue reading
Posted in ISL Light, RDP
Tagged aon, ISL AlwaysOn, isl light, microsoft remote desktop, New release, RDP, remote access, remote desktop protocol, route rdp, secure rdp, tunneling, vpn
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ISL Online listed first in the PC Pro remote support software review
ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.
Visit ISL Online at SDI in Mexico and transform your tech support
(versión en español debajo) This is the third year in a row that ISL Online will showcase at the SDI Mexico on 20th September. It is a great opportunity to discuss the potential pitfalls in the support process and talk … Continue reading
Posted in ITC event, LATAM, Showcasing
Tagged business meetings, enterprise remote desktop, HD Latinoamerica, isl online, LATAM, mexico, mpc, references, remote support, SDI18MX, SDIMX, tradeshow
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Meet ISL Online at Pharmed & Healthcare tradeshow in Vietnam
ISL Online will attend the Pharmed & Healthcare tradeshow in Vietnam in September. ISL Online will present its state-of-the-art remote desktop software, focusing on the Managed Private Cloud product which enables full control and complete privacy of sensitive medical data. … Continue reading
Posted in Asian market, ITC event
Tagged business remote support, healthcare, hipaa, IT support, medical, mpc, Pharmedi, remote desktop software, tradeshow, Vietnam
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Remotely support Android TV with ISL Light app
Our latest ISL Light for Android release includes support for Android TV. This means you can remotely connect to an Android TV box with ISL Online remote desktop software, view the Android TV interface and make annotations to point out … Continue reading
Posted in Android, New release
Tagged android, android app, android tv, ISL Light for Android, remote support, Remote support for Android TV
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