ISL Online Blog

One name – hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. We all tell our own unique stories, and this month we have decided to give you something different; our story. The idea arose spontaneously upon reading your stories and seeing […]

Updated on April 04, 2022 by Barbara Viskovic If you are a small company, the answer to why use external authentication may not be apparent immediately, but if you are a big company, then you probably know that introducing a new system can be quite challenging and may bring a lot of work related to […]

As it is with all services, ISL Online’s collaboration services are no exception at requiring a good user management system. Ineffective user management often leads to increased costs and besides, why should everybody care about who is doing what, reports, and similar issues that could easily be carried out by one person alone. ISL Online […]

While I’m sure everybody loves ISL Light with its smart ways to connect to a remote computer in even the next-to-impossible circumstances and its nifty functionality for a smooth and simple remote support service, take note that there are a few ways the app works toward an even better user experience. In software, for remote […]

Here we go – It’s that time of year again! Pleasant, there’s no doubt about that, but can be stressful if you haven’t finished yet your work. I’m already starting to hear some aggravated grunts from a tiny corner of our office; from what I hear it has something to do with banks not processing […]

ISL Online remote desktop support software 3.3.4 and up has an integrated SendTo option in the Windows Explorer menu. ‘Send to’ enables both helpdesk and client users to exchange files and folders easily via Windows Explorer during a desktop sharing session. They just need to right click on a certain document/folder, open ‘Send to’, and […]

Although I am sure we are all eagerly waiting for the promised remote desktop support tool ISL Light for iPhone and iPad, I have no choice but to keep you in the sweet anticipation for a few days more to finish some legal formalities at the App store. While you wait, it is absolutely necessary […]

Arthur C. Clarke stated that any sufficiently advanced technology is indistinguishable from magic. One option is to leave it at that “magic level”, but if possible, it is always fun to learn how some magic tricks are performed, right?

Our HDI guys are still in Las Vegas showcasing the latest of ISL Online web collaboration suite relevant to help desk services. Yesterday, they showed us a sneak peek of the remote desktop support software ISL Light connecting from the Apple’s tablet iPad to a desktop computer. Today, they shared an exciting video and a […]