ISL Online Blog

After a few months of intense anticipation, it finally arrived – the letter saying ISL Online has been selected a new member to the UK’s leading technology trade association, the Intellect. Let me give you some background on the association, so you can share our excitement.

Since I’ve recently posted some articles on ISL Pronto on this blog, many of you have been in contact with our support guys for extra information. Afterall, is one user manual enough for ISL Pronto enthusiasts? 😉

Are you interested to know how the leading pan-European transport and logistics industry supplier uses ISL Online? You’re welcome to read a short case study we’ve prepared in cooperation with the Teleroute’s CEO.

Instant messaging (IM) is one of the fastest growing means of communication. It has sprouted like a weed adopting 50 million users in half the time the email needed to gather its first 50 million users. It seems instant messengers like ISL Pronto have also increasingly gained its popularity in the business sphere.

Before I’m off to a forecasted sunny weekend, I need to share an article with you. The UK’s most influential IT magazine, PC Pro reviewed ISL Online‘s remote support solution. Their verdict says: “Easy to use and reasonably priced, but lacks a free element and offers no apps for iPhone, iPad or Android.” ISL Online […]

Is ISL Pronto worth a try? Let’s consider possibilities of how its live chat as an add-on to your website can improve your customer related services. Also, did you know that it can serve as a nice addition to ISL Light’s remote desktop features? And a free one, too.

You have been using ISL Light, but you wish to add a personal touch to it. Obvious first choice is to replace the default logo with your company logo. Simply prepare a 80×80 BMP image with your company logo and send the file to ISL Online’s support email so that a customization can be made […]

When dealing with your clients, whether you are emailing them, delivering demonstrations, or supporting them via remote desktop, you probably aim to present your company with a uniform corporate identity. If you succeed, this paints you as something between serious and authoritative. ISL Light’s remote desktop support support not only interacts with its users with […]

ISL AlwaysOn Remote Access users, who are placed on the same user account domain, can now share remote computers with each other, making them available for access to the whole support team if needed. With the computer sharing feature at hand, you only have to set remote access to the remote computer once. Then, you […]