Category Archives: corporate remote desktop
Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building … Continue reading
Posted in corporate remote desktop, costumisation, customer service, desktop sharing, ISL Light, isl online, IT support, middle east, remote access, Remote support, User story
Tagged business remote support, customer service, desktop sharing, isl online, IT support, local use, remote access, remote access without internet, remote desktop, remote desktop software, remote desktop support, restriction on features, user story
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HDI Brazil: Make a difference in your customer support service
Remote desktop software is the linchpin of any IT department, it’s a must-have piece of software if you want to support your clients efficiently. An efficient remote support service, simple to use, yet flexible enough to meet specific needs of … Continue reading
Posted in corporate remote desktop, desktop sharing, exhibition, expo, HDI, isl online, IT support, ITC event, Managed Private Cloud, OEM customisation, Private Cloud, remote desktop, remote desktop support, Remote support, trade show, Uncategorized
Tagged AlterData, business remote support, customer service, customer support, customisation, HDI, isl online, IT support, ITSM, managed private cloud, private cloud, remote desktop, remote desktop software, remote desktop support, remote support, saas
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Do you want to make your remote desktop support smarter? Come to SITS!
We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading
Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show
Tagged integration, isl online, isl online demo, IT support, ITSM conference, remote desktop, remote desktop software, remote desktop support, remote support, SITS, two-factor authentication
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Terpel remotely assists several thousand computers in Latin America with ISL Online
The leading distributor of Oil and Gas in Colombia with a strong 45% market share, Organización Terpel S.A (Terpel), needed a secure and high-performance solution to assist and manage over 1,500 internal remote connections on a daily basis. In 2014, … Continue reading
Weeks after Being Announced No. 1 Remote Desktop Solution in Japan, ISL Online Excels Once More with Konica Minolta
Just weeks after ISL Online had been named Japan’s number one remote desktop provider by a renowned Japanese market research and consulting company, Seed Planning, Inc., it is proud to announce that Konica Minolta Business Solutions Europe GmbH (Konica Minolta) … Continue reading
Posted in corporate remote desktop, isl online, OEM customisation, remote desktop support
Tagged branded remote access, branded remote support, customised remote access, customised remote desktop, customised remote support, enterprise, Europe, Konica Minolta, remote desktop, web support, white-label remote desktop, wite label
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ISL Light integrated with Devolutions Remote Desktop Manager
We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading
Enviable availability of the ISL Online Cloud in 2015
The 2015 uptime finally came out this week! Proud to say, ISL Online has once again proved a smart choice for quick and secure connections to any device in the world. With our SaaS working at an astounding 99.992 percent … Continue reading
Keyboard shortcuts for Android remote desktop
For those of you already using the latest ISL Light Android Remote Desktop app released two weeks ago (read blog), here are a few useful keyboard shortcuts to help you control a remote Android mobile device faster.
Posted in Android, corporate remote desktop, cross-platform, ISL Light, Mobile
Tagged access Android, access android from computer, android, android remote access, android remote desktop, gestures, keyboard shortcuts, mobile device, remote Android, remote control Android, remote desktop, shortcuts
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Server License users, it’s time to move from SHA-1 to SHA-2 encryption
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update
Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy
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Remote desktop session recording gets a makeover in ISL Player 4.0
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording
Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback
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ISL Online showcases enterprise remote desktop software at GITEX 2015
For the sixth year, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Dubai’s GITEX Technology Week, 18-22. October, the number 1 technology event in the MEASA region with 130,000+ ICT professionals from 150 countries. You are welcome to … Continue reading
Posted in corporate remote desktop, integration, isl online, remote desktop support, trade show
Tagged @GITEXTechWeek #GTX #GTX2015 #Dubai #Technology #IoT #Mobile #UAE, enterprise remote desktop, Fujairah government, gitex, gitex 2015, gitex technology week, MEASA, Sheikh Saeed hall, Zabeel Hall
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ISL Online Launches Managed Private Cloud for Corporate Remote Desktop in Japan
ISL Online, an enterprise remote desktop software provider, is proud to introduce a Managed Private Cloud platform for highly secure and reliable remote desktop services in Japan. Remote desktop services that simply work 24/7/365 and the user has full control … Continue reading
Posted in cloud computing, corporate remote desktop, desktop sharing, isl online, Managed Private Cloud, Private Cloud, Uncategorized
Tagged cloud remote desktop, corporate remote desktop, corporate remote support, enterprise remote desktop, japan, managed private cloud, Oceanbridge, on-premises remote desktop, private space, remote support, secure remote desktop
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ISL Online cloud remote desktop service is built on a strong technological commitment
Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading
Posted in cloud computing, corporate remote desktop, isl online, On-Premises, Private Cloud, SaaS, technology
Tagged cloud, cloud architecture, cloud benefits, cloud network, cloud-based saas, data security, enterprise, private cloud, remote access, remote desktop, remote desktop private cloud, remote desktop service, troubleshooting, uptime
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AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2
Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading
Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized
Tagged access remote computers, avast, AVG Business, AVG Technologies, integrated remote access, integrated remote control, managed service provider, Managed Workplace 9.2, MSP, OEM, Premium Remote Control, remote access, remote desktop control software, remote monitoring and management, RMM
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ISL Light for Linux gets all the latest remote desktop functionality in version 4
After months of synchronising software with all major platforms, we are proud to introduce the most impressive remote support tool, ISL Light 4, also to Linux. The new generation remote desktop software, which lets you efficiently assist attended and unattended … Continue reading
Posted in corporate remote desktop, cross-platform, desktop sharing, ISL Light, isl online, IT support, Linux, remote desktop, Uncategorized, update
Tagged assist remote computers, connect to a remote computer, desktop sharing, linux, multiple remote computers, remote access to unattended computers, remote computers, remote desktop application, remote desktop for Linux, remote desktop software, remote support tools
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ISL Online to showcase the latest help desk apps at SITS
June is just around the corner and the first job for ISL Online UK then is to attend SITS – the IT Service Management Show. If interested in innovative remote support and live chat solutions and attending the show, we … Continue reading
Arsys resolves 20% support requests with ISL Online
Arsys, the leading Spanish cloud service provider with over 330,000 customers worldwide, introduced ISL Online back in 2010 to improve their customer support service. Convinced by its outstanding price-performance ratio and extensive efforts to implement specially requested advanced functionality, the … Continue reading
Posted in corporate remote desktop, Integrations, isl online, ISL Pronto, IT support, live chat, remote desktop, remote desktop support, Remote support, Uncategorized, User story
Tagged arsys, customer service, customer support for enterprise, customer support service, integration, live chat, live chat and remote desktop, live monitoring, reporting
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Stay ahead of the game with remote support for mobile devices
As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading
Posted in Android, corporate remote desktop, cross-platform, iOS, ISL Light, isl online, IT support, Mobile, remote access, remote desktop support, remote mobile control, Remote support, Uncategorized
Tagged access a remote computer, access android mobile device, access iPad, access iPhone, access mobile devices, android, business remote support, control mobile device, how to support android remotely, how to support ipad remotely, how to support iphone remotely, iOS, remote support for android, remote support software, remote work
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CeBIT 2015: Mobile productivity
Under the CeBIT 2015 “d!conomy” theme, ISL Online co-exhibits with Samsung a user friendly remote to mobile app that even lets you remotely access and control the brand new Galaxy S6.
Official ISL Online Blog 