Category Archives: corporate remote desktop

Do you want to make your remote desktop support smarter? Come to SITS!

We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading

Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show | Tagged , , , , , , , , , , | Leave a comment

Terpel remotely assists several thousand computers in Latin America with ISL Online

The leading distributor of Oil and Gas in Colombia with a strong 45% market share, Organización Terpel S.A (Terpel), needed a secure and high-performance solution to assist and manage over 1,500 internal remote connections on a daily basis. In 2014, … Continue reading

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Weeks after Being Announced No. 1 Remote Desktop Solution in Japan, ISL Online Excels Once More with Konica Minolta

Just weeks after ISL Online had been named Japan’s number one remote desktop provider by a renowned Japanese market research and consulting company, Seed Planning, Inc., it is proud to announce that Konica Minolta Business Solutions Europe GmbH (Konica Minolta) … Continue reading

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ISL Light integrated with Devolutions Remote Desktop Manager

We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading

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Enviable availability of the ISL Online Cloud in 2015

The 2015 uptime finally came out this week! Proud to say, ISL Online has once again proved a smart choice for quick and secure connections to any device in the world. With our SaaS working at an astounding 99.992 percent … Continue reading

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Keyboard shortcuts for Android remote desktop

For those of you already using the latest ISL Light Android Remote Desktop app released two weeks ago (read blog), here are a few useful keyboard shortcuts to help you control a remote Android mobile device faster.

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Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | 1 Comment

ISL Online showcases enterprise remote desktop software at GITEX 2015

For the sixth year, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Dubai’s GITEX Technology Week, 18-22. October, the number 1 technology event in the MEASA region with 130,000+ ICT professionals from 150 countries. You are welcome to … Continue reading

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ISL Online cloud remote desktop service is built on a strong technological commitment

Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading

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AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized | Tagged , , , , , , , , , , , , , | 1 Comment

ISL Online to showcase the latest help desk apps at SITS

June is just around the corner and the first job for ISL Online UK then is to attend SITS – the IT Service Management Show. If interested in innovative remote support and live chat solutions and attending the show, we … Continue reading

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Arsys resolves 20% support requests with ISL Online

Arsys, the leading Spanish cloud service provider with over 330,000 customers worldwide, introduced ISL Online back in 2010 to improve their customer support service. Convinced by its outstanding price-performance ratio and extensive efforts to implement specially requested advanced functionality, the … Continue reading

Posted in corporate remote desktop, Integrations, isl online, ISL Pronto, IT support, live chat, remote desktop, remote desktop support, Remote support, Uncategorized, User story | Tagged , , , , , , , , | Leave a comment

Stay ahead of the game with remote support for mobile devices

As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading

Posted in Android, corporate remote desktop, cross-platform, iOS, ISL Light, isl online, IT support, Mobile, remote access, remote desktop support, remote mobile control, Remote support, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

CeBIT 2015: Mobile productivity

Under the CeBIT 2015 “d!conomy” theme, ISL Online co-exhibits with Samsung a user friendly remote to mobile app that even lets you remotely access and control the brand new Galaxy S6.

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Why choose ISL Online as the enterprise remote control service? Top 9 reasons

Remote desktop software which lets you tap into a remote computer and control it through another machine is one of the key tools for an efficient support center. Here are top 9 reasons why enterprises should choose ISL Online at … Continue reading

Posted in corporate remote desktop, cross-platform, Integrations, isl online, remote desktop, remote desktop support, remote mobile control, service uptime | Tagged , , | Leave a comment