Category Archives: ISL Light

ISL Online releases a remote support app for Windows 10 Mobile devices

It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading

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ISL Light 4.1 brings remote computer grouping and enhanced devices management

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading

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Keyboard shortcuts for Android remote desktop

For those of you already using the latest ISL Light Android Remote Desktop app released two weeks ago (read blog), here are a few useful keyboard shortcuts to help you control a remote Android mobile device faster.

Posted in Android, corporate remote desktop, cross-platform, ISL Light, Mobile | Tagged , , , , , , , , , , , | Leave a comment

Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | Leave a comment

Troubleshoot remote iPhone, iPad and iPod touch effectively with ISL Light iOS 3.2

ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading

Posted in cross-platform, iOS, ISL Light, isl online, Mobile, remote mobile control, Remote support, Uncategorized, update | Tagged , , , , , , , | Leave a comment

AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

ISL Light ready for Windows 10

Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading

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Stay ahead of the game with remote support for mobile devices

As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading

Posted in Android, corporate remote desktop, cross-platform, iOS, ISL Light, isl online, IT support, Mobile, remote access, remote desktop support, remote mobile control, Remote support, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Remote control of a Samsung Galaxy S6 in action – visit ISL Online at CeBIT

Here we go – it’s that time of year again! ISL Online’s enterprise remote control app for troubleshooting mobile devices and computers remotely will make a splash at this year’s CeBIT. Co-exhibiting with Samsung, we will be showcasing how to … Continue reading

Posted in Android, corporate remote desktop, ISL Light, isl online, IT support, Mobile, remote mobile control, Remote support, trade show | Tagged , , , , , , | Leave a comment

Mac signature issues solved in the latest ISL Light update

Mac users are welcome to download the latest remote desktop support applications ISL Light Desk and ISL Light Client, now trusted by Apple. Upgrading should return ISL Light’s performance on Macs back to normal.

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Seamless remote support for Android mobile devices

Fixing mobile devices in minutes and maintaining them through time-saving remote access has positive effects on businesses on all levels. It not only keeps mobile devices to function smoothly throughout the day thus keeping their users happy, but it also … Continue reading

Posted in Android, ISL Light, isl online, IT support, Mobile, remote desktop, remote desktop support, remote mobile control, Remote support, Uncategorized | Tagged , , , , , | Leave a comment

Access and Control Android Mobile Devices Remotely to Offer Technical Support

*An updated article is available here: Seamless remote support for Android mobile devices. As the evermore popular bring-your-own-device (BYOD) has changed the IT industry towards greater mobility over the past few years, ISL Online, too, has empowered users to easily … Continue reading

Posted in Android, cross-platform, ISL Light, isl online, remote access, remote desktop support, Remote support, Uncategorized | Tagged , , , , , , , | 1 Comment