Category Archives: ISL Light

How to secure an RDP connection without VPN?

Route it via ISL Online! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. Instead, you can now route the protocol through the … Continue reading

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ISL Light 4.4: Major update brings improved grouping and sharing of remote computers and much more

This week we have seen a major release of ISL Light which comes with over 40 new features and improvements to your favourite remote desktop tool. This includes the improved grouping and sharing feature, which now allows setting different permissions … Continue reading

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Devon Air Ambulance: ISL Online contributed to an enormous productivity rise

In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading

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Protect your ISL Online account with two-factor authentication

Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading

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Add two-factor authentication to your ISL Online account

Hosted service users, our latest release features two-factor authentication, which you can now enable in your ISL Online account and double protect it.  

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Do you want to make your remote desktop support smarter? Come to SITS!

We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading

Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show | Tagged , , , , , , , , , , | Leave a comment

ISL Online releases a remote support app for Windows 10 Mobile devices

It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading

Posted in ISL Light, isl online, Mobile, Windows Mobile | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

ISL Light 4.1 brings remote computer grouping and enhanced devices management

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading

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Keyboard shortcuts for Android remote desktop

For those of you already using the latest ISL Light Android Remote Desktop app released two weeks ago (read blog), here are a few useful keyboard shortcuts to help you control a remote Android mobile device faster.

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Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | 1 Comment

Troubleshoot remote iPhone, iPad and iPod touch effectively with ISL Light iOS 3.2

ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading

Posted in cross-platform, iOS, ISL Light, isl online, Mobile, remote mobile control, Remote support, Uncategorized, update | Tagged , , , , , , , | Leave a comment

AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized | Tagged , , , , , , , , , , , , , , | 2 Comments

ISL Light ready for Windows 10

Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading

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Stay ahead of the game with remote support for mobile devices

As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading

Posted in Android, corporate remote desktop, cross-platform, iOS, ISL Light, isl online, IT support, Mobile, remote access, remote desktop support, remote mobile control, Remote support, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment