Category Archives: ISL Light
You’re an IT supporter and you’re using remote desktop software to offer remote support to your customers. Use the below checklist to see how secure is the remote desktop tool you use. Is it secure like a fort or should … Continue reading
Route it via ISL Online remote desktop software! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. Instead, you can now route the … Continue reading
This week we have seen a major release of ISL Light which comes with over 40 new features and improvements to your favourite remote desktop tool. This includes the improved grouping and sharing feature, which now allows setting different permissions … Continue reading
Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building … Continue reading
In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading
Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading
Hosted service users, our latest release features two-factor authentication, which you can now enable in your ISL Online account and double protect it.
We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading
It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading
ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading
For those of you already using the latest ISL Light Android Remote Desktop app released two weeks ago (read blog), here are a few useful keyboard shortcuts to help you control a remote Android mobile device faster.
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading
Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading
Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading
After months of synchronising software with all major platforms, we are proud to introduce the most impressive remote support tool, ISL Light 4, also to Linux. The new generation remote desktop software, which lets you efficiently assist attended and unattended … Continue reading
We are proud to announce the release of a redesigned remote desktop support end-user application ISL Light Client for Windows, Mac and Linux, which now matches the state-of-the-art design of the operator application ISL Light 4. You are welcome to … Continue reading
As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading