Category Archives: isl online
ISL Online’s 2017 Year in Review
A great deal has happened in 2017. We’d like to take a special opportunity to look back on all things we have learned and achieved over the last twelve months and present it to you in this “Year in review” … Continue reading
Posted in isl online, remote desktop, review
Tagged 2017, 2017 releases, isl online community, life at isl online, release highlights, website, yearly review
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Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building … Continue reading
Posted in corporate remote desktop, costumisation, customer service, desktop sharing, ISL Light, isl online, IT support, middle east, remote access, Remote support, User story
Tagged business remote support, customer service, desktop sharing, isl online, IT support, local use, remote access, remote access without internet, remote desktop, remote desktop software, remote desktop support, restriction on features, user story
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Devon Air Ambulance: ISL Online contributed to an enormous productivity rise
In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading
Posted in donation, ISL Light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote desktop support, Remote support, User story
Tagged customer service, Devon Air Ambulance, donation, isl light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote support, technical support, uk, user story
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Protect your ISL Online account with two-factor authentication
Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading
Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication
Tagged 2fa, How to, isl light, isl online, IT support, remote access, remote access security, remote desktop, remote support, remote support security, security, two-factor authentication
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Meet ISL Online at SMAU in Milan
It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October. It’s a great opportunity to get a taste of … Continue reading
Posted in business as usual, challenge, exhibition, expo, isl online, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, Smau, technology, trade show
Tagged business remote support, isl online, IT expo, IT support, Italy, remote access, remote control, remote desktop, remote desktop software, remote support, Smau, trade show
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Add two-factor authentication to your ISL Online account
Hosted service users, our latest release features two-factor authentication, which you can now enable in your ISL Online account and double protect it.
Bolton Gate Services: Efficient mobile device remote support reduced our downtime and boosted our productivity
Providing great remote desktop services to all of our clients is not only our job, it is also our passion. In this innovative and ever-changing process, what we value the most is our users’ feedback. Based on your feedback, needs … Continue reading
Posted in Android, isl online, IT support, Mobile, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, SaaS, User story
Tagged android, business remote support, customer service, desktop sharing, isl light, IT support, mobile, remote desktop software, remote desktop support, remote support, user story
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HDI Brazil: Make a difference in your customer support service
Remote desktop software is the linchpin of any IT department, it’s a must-have piece of software if you want to support your clients efficiently. An efficient remote support service, simple to use, yet flexible enough to meet specific needs of … Continue reading
Posted in corporate remote desktop, desktop sharing, exhibition, expo, HDI, isl online, IT support, ITC event, Managed Private Cloud, OEM customisation, Private Cloud, remote desktop, remote desktop support, Remote support, trade show, Uncategorized
Tagged AlterData, business remote support, customer service, customer support, customisation, HDI, isl online, IT support, ITSM, managed private cloud, private cloud, remote desktop, remote desktop software, remote desktop support, remote support, saas
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How to set up two-factor authentication
We are proud to announce the release of ISL Conference Proxy 4.4.1721.9 for Windows and Linux. In the long list of improvements and new features, I would like to point out the one that is really worth considering if you’re … Continue reading
Do you want to make your remote desktop support smarter? Come to SITS!
We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading
Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show
Tagged integration, isl online, isl online demo, IT support, ITSM conference, remote desktop, remote desktop software, remote desktop support, remote support, SITS, two-factor authentication
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Hello Asia!
After a successful HDI in Washington, the ISL Online team landed today in Singapore to showcase its remote desktop software at CommunicAsia 2017, one of the largest ICT events in the Asia-Pacific region. CommunicAsia lines up an impressive display of … Continue reading
Posted in Asian market, communicasia, EU Gateway, exhibition, expo, isl online, IT support, japan, Managed Private Cloud, remote desktop, remote desktop support, Remote support, SaaS, trade show
Tagged communicasia, EU Gateway, ICT event, isl online, remote desktop, remote desktop control software, remote desktop software, remote support
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ISL Online releases a remote support app for Windows 10 Mobile devices
It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading
Posted in ISL Light, isl online, Mobile, Windows Mobile
Tagged access a remote Windows phone or tablet, access and control a remote Windows 10 Mobile, connect to a Windows, control remote devices, Controlling a Windows 10 Mobile, helpdesk centres, mobile devices, remote access, remote control, remote screen, remote support, remote support app, support services, tech support of Windows devices, troubleshooting remote devices, Windows 10 Mobile, Windows devices, Windows Mobile
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ISL Online Gets a Complete Makeover in ISL Conference Proxy 4.3
We are proud to announce the release of ISL Conference Proxy 4.3 for Windows and Linux with server-side modules for remote desktop and other collaborative services. ISL Online built a lot of value into the new version of the ISL … Continue reading
ISL Online showcasing OEM branding of remote desktop software at SITS 2016
It’s that time of the year again and ISL Online is ready to make a show at the UK’s leading exhibition and conference for IT service professionals. At the event, held in London on 8-9 June at the new venue … Continue reading
Posted in isl online, OEM customisation, trade show
Tagged branding, exhibition, IT service, IT support, ITSM, London, remote desktop, remote desktop branding, SITS, SITS 2016, uk
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Weeks after Being Announced No. 1 Remote Desktop Solution in Japan, ISL Online Excels Once More with Konica Minolta
Just weeks after ISL Online had been named Japan’s number one remote desktop provider by a renowned Japanese market research and consulting company, Seed Planning, Inc., it is proud to announce that Konica Minolta Business Solutions Europe GmbH (Konica Minolta) … Continue reading
Posted in corporate remote desktop, isl online, OEM customisation, remote desktop support
Tagged branded remote access, branded remote support, customised remote access, customised remote desktop, customised remote support, enterprise, Europe, Konica Minolta, remote desktop, web support, white-label remote desktop, wite label
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Enviable availability of the ISL Online Cloud in 2015
The 2015 uptime finally came out this week! Proud to say, ISL Online has once again proved a smart choice for quick and secure connections to any device in the world. With our SaaS working at an astounding 99.992 percent … Continue reading
Server License users, it’s time to move from SHA-1 to SHA-2 encryption
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update
Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy
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Remote desktop session recording gets a makeover in ISL Player 4.0
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording
Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback
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Web meetings on the iPhone just got a lot better with ISL Groop iOS 2.0
ISL Online, an enterprise remote desktop software provider, released today an updated version of its ISL Groop iOS app, which enhances user experience of the simple cross-platform web conferencing app also on iPhones. The app has been completely redesigned, its … Continue reading
Posted in iOS, ISL Groop, isl online, online meeting, Uncategorized, web conferencing
Tagged cross-platform web conferencing, iOS, ios app, ipad, iphone, iphone 6, online meeting, online meeting from iphone, online meeting software, video conferencing, web conferencing, web conferencing for ios, web conferencing for mobile
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Official ISL Online Blog 