Category Archives: remote access

Do you want to make your remote desktop support smarter? Come to SITS!

We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading

Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show | Tagged , , , , , , , , , , | Leave a comment

Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | Leave a comment

A techie fixes his cousin’s laptop with a black screen using ISL Online remote access

As a remote desktop support software provider, we regularly receive great success stories written by satisfied customers who want to share a remote support case that went exceptionally well. Occasionally, we get a story that stands out, so we wish … Continue reading

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AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

ISL Light ready for Windows 10

Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading

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Going on vacation? 5 ways to keep office emergencies under control

Whether sipping piña colada in the shade of a palm tree, catching big waves with your surfboard, or withdrawing into the coolness of beautiful mountains, chances are you’ll be spending some time off this summer with a cell phone in … Continue reading

Posted in Android, happy holidays, Mobile, remote access, remote work, Uncategorized | Tagged , , , , , , , | Leave a comment

Stay ahead of the game with remote support for mobile devices

As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading

Posted in Android, corporate remote desktop, cross-platform, iOS, ISL Light, isl online, IT support, Mobile, remote access, remote desktop support, remote mobile control, Remote support, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Tighter security in ISL Online convinces the leading vendor of secure connection technologies

Tweet this: @ISL_Online update tightens remote access security as it’s based on three external audits and penetration tests http://goo.gl/lKwHaa. In the battle to keep your personal information private, it’s not just hackers, there is also insider misuse and human errors … Continue reading

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Get them when they least expect it: the best Halloween computer prank

Who doesn’t love a good scare? Here is a funny prank to get you prepared for Halloween.

Posted in pranks, remote access, Uncategorized | Tagged , , , | Leave a comment

How to connect to your Mac’s desktop easily

Whether you’re using another computer on the same local network, you’re halfway around the world connecting to your Mac desktop from a phone or a tablet, or running remote support business as usual, the newly upgraded ISL Online remote access … Continue reading

Posted in ISL AlwaysOn, isl online, Mac, remote access, remote desktop, Uncategorized | Tagged , , , | Leave a comment

Still looking for an alternative to pcAnywhere? This may help

Symantec’s announcement about the end-of-life of their long world’s best-selling remote access solution pcAnywhere left its users wondering about alternative solutions that will simply continue the good old remote support service and perhaps even add some bonus features, possibly at … Continue reading

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Access and Control Android Mobile Devices Remotely to Offer Technical Support

*An updated article is available here: Seamless remote support for Android mobile devices. As the evermore popular bring-your-own-device (BYOD) has changed the IT industry towards greater mobility over the past few years, ISL Online, too, has empowered users to easily … Continue reading

Posted in Android, cross-platform, ISL Light, isl online, remote access, remote desktop support, Remote support, Uncategorized | Tagged , , , , , , , | 1 Comment

How to Access a Remote Computer in 7 Seconds

We’re excited to introduce today the fastest remote access software so far, which lets you connect to an unattended remote computer in record time of only 7 seconds. ISL AlwaysOn 2.2 also brings a remarkably easy-to-use file transfer and full … Continue reading

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