Category Archives: remote access
Connect to a remote computer from ISL Light
The new version of ISL AlwaysOn no longer includes “My Computers” tab, so connecting to a remote computer from there is not possible anymore. To access computers on your list remotely, download ISL Light 4, log in and go to … Continue reading
Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building … Continue reading
Posted in corporate remote desktop, costumisation, customer service, desktop sharing, ISL Light, isl online, IT support, middle east, remote access, Remote support, User story
Tagged business remote support, customer service, desktop sharing, isl online, IT support, local use, remote access, remote access without internet, remote desktop, remote desktop software, remote desktop support, restriction on features, user story
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Devon Air Ambulance: ISL Online contributed to an enormous productivity rise
In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading
Posted in donation, ISL Light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote desktop support, Remote support, User story
Tagged customer service, Devon Air Ambulance, donation, isl light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote support, technical support, uk, user story
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Protect your ISL Online account with two-factor authentication
Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading
Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication
Tagged 2fa, How to, isl light, isl online, IT support, remote access, remote access security, remote desktop, remote support, remote support security, security, two-factor authentication
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Meet ISL Online at SMAU in Milan
It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October. It’s a great opportunity to get a taste of … Continue reading
Posted in business as usual, challenge, exhibition, expo, isl online, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, Smau, technology, trade show
Tagged business remote support, isl online, IT expo, IT support, Italy, remote access, remote control, remote desktop, remote desktop software, remote support, Smau, trade show
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ISL Online helps Mexicans after the earthquake
ISL Online offers its remote desktop software free of charge to help people in Mexico overcome the difficult “after-earthquake” period
Bolton Gate Services: Efficient mobile device remote support reduced our downtime and boosted our productivity
Providing great remote desktop services to all of our clients is not only our job, it is also our passion. In this innovative and ever-changing process, what we value the most is our users’ feedback. Based on your feedback, needs … Continue reading
Posted in Android, isl online, IT support, Mobile, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, SaaS, User story
Tagged android, business remote support, customer service, desktop sharing, isl light, IT support, mobile, remote desktop software, remote desktop support, remote support, user story
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Do you want to make your remote desktop support smarter? Come to SITS!
We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading
Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show
Tagged integration, isl online, isl online demo, IT support, ITSM conference, remote desktop, remote desktop software, remote desktop support, remote support, SITS, two-factor authentication
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Server License users, it’s time to move from SHA-1 to SHA-2 encryption
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update
Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy
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Remote desktop session recording gets a makeover in ISL Player 4.0
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording
Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback
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A techie fixes his cousin’s laptop with a black screen using ISL Online remote access
As a remote desktop support software provider, we regularly receive great success stories written by satisfied customers who want to share a remote support case that went exceptionally well. Occasionally, we get a story that stands out, so we wish … Continue reading
AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2
Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading
Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized
Tagged access remote computers, avast, AVG Business, AVG Technologies, integrated remote access, integrated remote control, managed service provider, Managed Workplace 9.2, MSP, OEM, Premium Remote Control, remote access, remote desktop control software, remote monitoring and management, RMM
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ISL Light ready for Windows 10
Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading
Going on vacation? 5 ways to keep office emergencies under control
Whether sipping piña colada in the shade of a palm tree, catching big waves with your surfboard, or withdrawing into the coolness of beautiful mountains, chances are you’ll be spending some time off this summer with a cell phone in … Continue reading
Stay ahead of the game with remote support for mobile devices
As mobiles overtake desktop usage and their number exceeds the world’s population, having a mobilised helpdesk centre is imperative. Learn the logic behind what makes a mobile remote access app effective for IT support and get tips on how to … Continue reading
Posted in Android, corporate remote desktop, cross-platform, iOS, ISL Light, isl online, IT support, Mobile, remote access, remote desktop support, remote mobile control, Remote support, Uncategorized
Tagged access a remote computer, access android mobile device, access iPad, access iPhone, access mobile devices, android, business remote support, control mobile device, how to support android remotely, how to support ipad remotely, how to support iphone remotely, iOS, remote support for android, remote support software, remote work
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Tighter security in ISL Online convinces the leading vendor of secure connection technologies
Tweet this: @ISL_Online update tightens remote access security as it’s based on three external audits and penetration tests http://goo.gl/lKwHaa. In the battle to keep your personal information private, it’s not just hackers, there is also insider misuse and human errors … Continue reading
Samsung – ISL Online Partnership Powers Efficient Mobile Support
Tweet this: Samsung – @ISL_Online partnership brings a premium solution for secure access & control of Samsung mobile devices http://goo.gl/OUi7FY. After a rigorous selection process, ISL Online was chosen as a Silver Partner of Samsung Electronics through their Samsung Enterprise … Continue reading
Posted in Android, desktop sharing, ISL Light, isl online, IT support, Mobile, remote access, remote desktop, remote desktop support, remote mobile control
Tagged android remote desktop, remote control for android, remote desktop for android, samsung, samsung case studies, samsung enterprise alliance program, samsung mobile devices, samsung partner, seap
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Introducing ISL Light 4: the future of remote desktop starts here
Tweet this: Meet ISL Light 4 – a powerful remote support solution. Great desktop sharing, ultrafast connections, seamless design http://goo.gl/Ium552. Presenting a new generation remote desktop support solution. ISL Light 4 is powerful, yet simple. Robust, yet effortless. Elegant, yet … Continue reading
Get them when they least expect it: the best Halloween computer prank
Who doesn’t love a good scare? Here is a funny prank to get you prepared for Halloween.
Posted in pranks, remote access, Uncategorized
Tagged computer pranks, ghost writing, halloween pranks, remote access pranks
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Official ISL Online Blog 