Category Archives: remote access
How to connect to your Mac’s desktop easily
Whether you’re using another computer on the same local network, you’re halfway around the world connecting to your Mac desktop from a phone or a tablet, or running remote support business as usual, the newly upgraded ISL Online remote access … Continue reading
How secure is your remote desktop software? Gain insight into security criteria
Tweet this: These main #security criteria will help you re-examine how secure your #remoteaccess software is http://goo.gl/Tzuy2h As 90.1% of IT organisations are using remote control tools, the big question here is whether the selected remote desktop control tool ensures … Continue reading
Posted in corporate remote desktop, desktop sharing, isl online, remote access, remote desktop, remote mobile control, security, Uncategorized
Tagged how secure is remote desktop, most secure remote PC access, remote access tools, secure remote access, secure remote access software, security criteria, security requirements
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Still looking for an alternative to pcAnywhere? This may help
Symantec’s announcement about the end-of-life of their long world’s best-selling remote access solution pcAnywhere left its users wondering about alternative solutions that will simply continue the good old remote support service and perhaps even add some bonus features, possibly at … Continue reading
22 important remote desktop features every supporter should master
Updated on March 21, 2022 by Barbara Viskovic Remote desktop software which lets you tap into a remote computer and control it through another 21/machine is one of the key tools for an efficient support centre. Even though the software … Continue reading
Posted in corporate remote desktop, desktop sharing, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, Uncategorized
Tagged access a remote computer, application sharing, best remote desktop, connect to a remote computer, efficient support centre, ote assistance, quality desktop sharing, quick re, reboot into safe mode, reboot remote computer, reboot remote servers, remote desktop features, remote desktop software, remote support service, remote system information, restart remote computer in safe mode, tech support activities, troubleshooting a remote computer, unattended access to remote computers, unattended remote computers, wake on lan
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Access and Control Android Mobile Devices Remotely to Offer Technical Support
*An updated article is available here: Seamless remote support for Android mobile devices. As the evermore popular bring-your-own-device (BYOD) has changed the IT industry towards greater mobility over the past few years, ISL Online, too, has empowered users to easily … Continue reading
Posted in Android, cross-platform, ISL Light, isl online, remote access, remote desktop support, Remote support, Uncategorized
Tagged access android from computer, access android mobile device, access android remotely, access mobile devices, byod support, connect to a mobile device, control mobile device, control remote computers
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How to Access a Remote Computer in 7 Seconds
We’re excited to introduce today the fastest remote access software so far, which lets you connect to an unattended remote computer in record time of only 7 seconds. ISL AlwaysOn 2.2 also brings a remarkably easy-to-use file transfer and full … Continue reading
Five Best Cross-Platform Remote Access Software Products
With so many remote access services claiming cross-platform performance, can we indeed connect to a remote computer regardless of the platform? I dug deep into the business remote desktop market, with special interest in the ability to connect from and … Continue reading
Posted in cross-platform, isl online, remote access, remote desktop, Remote support
Tagged best desktop sharing, best remote access, best remote access apps, best remote desktop, business remote support, cloud remote desktop, Remote Access Software Comparison, remote desktop price, remote support for business, top remote support
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Alternative to LogMeIn for SME Fifth of Its Price
LogMeIn’s free remote access product, LogMeIn Free, is shutting down, while the company tries to move their free users over to a (over) paid model. But, watch out LogMeIn users, here is a better alternative for everyone seeking performance and … Continue reading
All-New Private Box Available to Empower Your Corporate IT Support
ISL Online has announced that all-new Private Box will be available to order starting on Thursday, January 23. Private Box is engineered for an unparalleled real-time customer service in a secure corporate environment. It features cross-platform remote desktop control with … Continue reading
Posted in cloud computing, isl online, live chat, Mobile, On-premises remote support, online meeting, remote access, remote desktop, remote desktop support, Remote support, web conferencing
Tagged corporate it support, customer service, customer support for enterprise, customer support service, on-premises remote desktop, private cloud, remote desktop appliance, remote desktop box
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ISL Light Remote Access App for iPad/iPhone Now Compatible With iOS 7
Great news for all iPad and iPhone users, ISL Light iOS is now fully iOS 7 compatible and optimized for iPhone 5S. All its power-packed remote access and tech support functionalities are henceforth available for iOS 7 devices. You are … Continue reading
Snowed in? Stay Connected with Remote Work Tools
Due to the powerful, freezing and potentially life threatening wind chills, temperatures expected to drop to a shocking 40 below to even 50 below zero through Monday afternoon, heavy snow fall, and the fact that a state of emergency has … Continue reading
Posted in online meeting, remote access, remote work, Uncategorized, web conferencing
Tagged chicago, remote access, remote work, show blizzards, winter
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Wake a Remote Computer From Your iPad or iPhone
The Wake-on-LAN feature is now also available on iOS! You are welcome to download the new ISL Light iOS 2.2.2 and connect to your remote computer from your iPad, iPhone or iPod touch even if it is powered off, in … Continue reading
Posted in iOS, ISL Light, isl online, Mobile, remote access
Tagged wake on lan, wake on lan from ios, wake on lan from ipad, wake remote computer, wol
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How to Access a Remote Computer Even If It’s Shut Down
(Last updated on July 30, 2020) You know that awkward situation when you need to tap into your remote computer but have forgotten to leave it running? That. Luckily, most of the better equipped remote access tools will let you … Continue reading
10 Ways to Start a Remote Desktop Session
It is important that you understand that the ISL Online services (ISL Light, ISL AlwaysOn, ISL Pronto and ISL Groop) are based on the distributed network of servers. The availability of the ISL Online Network exceeds 99.95% annualy.
ISL Light Available at the Amazon Appstore for Android
ISL Light is now available at the Amazon Appstore for Android. Access & control a remote computer from Your Amazon device. Connect to any Windows, Mac, or Linux computer to provide efficient technical assistance from your Kindle Fire. Access your … Continue reading
Telework Isn’t for Everyone
Are you green for telework? Take this 3-minute survey to evaluate your eligibility for telework. I have qualified as one and supposedly could save $1875 and about a ton of pollutants dispersed by car a year if teleworked full-time, and … Continue reading
Posted in green IT, ISL AlwaysOn, remote access, Uncategorized
Tagged remote access, remote work, telecommute, telecommuting, telework, work flexibility, work from home
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How Will ISL Recording Player 4.0 Look Like?
Do you have any ideas, suggestions and feature requests for the next version of ISL Recording Player? If you do, now is the time to let us know about them as we just started a new development cycle for the … Continue reading
How to Do Remote Desktop from iPad and iPhone
Designed for a lifestyle on the go, ISL Light iOS remote desktop app frees you to connect to a remote computer from anywhere using your iPad, iPhone or iPod touch. And the best news is that it’s so simple to … Continue reading
New Remote Desktop ISL Light iOS Free on the App Store
iPhone, iPad and iPod Touch enthusiasts, I have some great news for you. ISL Light’s remote desktop access and support app for iOS just got better and it’s available for free on the App Store. The update substantially improves the … Continue reading
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