Category Archives: remote desktop support

Access and Control Android Mobile Devices Remotely to Offer Technical Support

*An updated article is available here: Seamless remote support for Android mobile devices. As the evermore popular bring-your-own-device (BYOD) has changed the IT industry towards greater mobility over the past few years, ISL Online, too, has empowered users to easily … Continue reading

Posted in Android, cross-platform, ISL Light, isl online, remote access, remote desktop support, Remote support, Uncategorized | Tagged , , , , , , , | 1 Comment

All-New Private Box Available to Empower Your Corporate IT Support

ISL Online has announced that all-new Private Box will be available to order starting on Thursday, January 23. Private Box is engineered for an unparalleled real-time customer service in a secure corporate environment. It features cross-platform remote desktop control with … Continue reading

Posted in cloud computing, isl online, live chat, Mobile, On-premises remote support, online meeting, remote access, remote desktop, remote desktop support, Remote support, web conferencing | Tagged , , , , , , , | Leave a comment

ISL Light Remote Access App for iPad/iPhone Now Compatible With iOS 7

Great news for all iPad and iPhone users, ISL Light iOS is now fully iOS 7 compatible and optimized for iPhone 5S. All its power-packed remote access and tech support functionalities are henceforth available for iOS 7 devices. You are … Continue reading

Posted in iOS, ISL Light, Mobile, remote access, remote desktop, remote desktop support, Uncategorized | Tagged , , , , , , | Leave a comment

Immediate ROI for Call Center Benelux: ISL Online Customer Story

Call Center Benelux receives over 250,000 phone calls and emails annually, each of them being an emergency call in its own way and needing to be solved as fast as possible. Because the company is bound to an agreement that … Continue reading

Posted in isl online, remote desktop support, User story | Tagged , , , , , , | Leave a comment

See you at HDI in Vegas!

If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags … Continue reading

Posted in isl online, remote desktop support, trade show, Uncategorized | Tagged , , , , | Leave a comment

Remote Work as a Way to Motivate Employees

Telecommuting is freeing, less time consuming, affords more flexibility, improves work-life balance, reduces stress and anxiety, and lifts an overall job satisfaction. Above all, people love it. According to a recent Gigaom article What would you give up to keep … Continue reading

Posted in instant messaging, isl online, online meeting, remote access, remote desktop support | Tagged , , , , , , , , , , | Leave a comment

Remote Honeymoon

Today is Wednesday, D-Day for closing our 100,000th ISL Online user contest! Let’s see the user story that arrived for the contest. That’s right. One single story, you lazy sloths. 😉 Anyway, I guess we already have a winner who … Continue reading

Posted in ISL Light, remote desktop support, Uncategorized | Tagged , , , , | Leave a comment