Category Archives: remote desktop

Terpel remotely assists several thousand computers in Latin America with ISL Online

The leading distributor of Oil and Gas in Colombia with a strong 45% market share, Organización Terpel S.A (Terpel), needed a secure and high-performance solution to assist and manage over 1,500 internal remote connections on a daily basis. In 2014, … Continue reading

Posted in corporate remote desktop, Private Cloud, remote desktop, User story | Tagged , , , , , , , | Leave a comment

ISL Online is No. 1 Remote Desktop Solution in Japan

ISL Online is proud to announce that it has been named Japan’s number one remote desktop provider by a renowned Japanese market research and consulting company, Seed Planning, Inc. According to their recent survey of the Japanese remote desktop market, … Continue reading

Posted in japan, market analysis, remote desktop | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | Leave a comment

AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Arsys resolves 20% support requests with ISL Online

Arsys, the leading Spanish cloud service provider with over 330,000 customers worldwide, introduced ISL Online back in 2010 to improve their customer support service. Convinced by its outstanding price-performance ratio and extensive efforts to implement specially requested advanced functionality, the … Continue reading

Posted in corporate remote desktop, Integrations, isl online, ISL Pronto, IT support, live chat, remote desktop, remote desktop support, Remote support, Uncategorized, User story | Tagged , , , , , , , , | Leave a comment

Why choose ISL Online as the enterprise remote control service? Top 9 reasons

Remote desktop software which lets you tap into a remote computer and control it through another machine is one of the key tools for an efficient support center. Here are top 9 reasons why enterprises should choose ISL Online at … Continue reading

Posted in corporate remote desktop, cross-platform, Integrations, isl online, remote desktop, remote desktop support, remote mobile control, service uptime | Tagged , , | Leave a comment

Mac signature issues solved in the latest ISL Light update

Mac users are welcome to download the latest remote desktop support applications ISL Light Desk and ISL Light Client, now trusted by Apple. Upgrading should return ISL Light’s performance on Macs back to normal.

Posted in ISL Light, isl online, Mac, remote desktop | Tagged , , | Leave a comment

How to connect to your Mac’s desktop easily

Whether you’re using another computer on the same local network, you’re halfway around the world connecting to your Mac desktop from a phone or a tablet, or running remote support business as usual, the newly upgraded ISL Online remote access … Continue reading

Posted in ISL AlwaysOn, isl online, Mac, remote access, remote desktop, Uncategorized | Tagged , , , | Leave a comment

The biggest upgrade for ISL Online’s on-premises Server License since 2005

For those of you who prefer on-premises remote desktop support software, ISL Online has the biggest backend change ready for you after 2005. The newest server application, ISL Conference Proxy 4.0, will enhance your user experience to a corporate-wise level. … Continue reading

Posted in corporate remote desktop, ISL Conference Proxy, isl online, live chat, remote desktop, remote desktop support, Uncategorized | Tagged , , , , | Leave a comment

Seamless remote support for Android mobile devices

Fixing mobile devices in minutes and maintaining them through time-saving remote access has positive effects on businesses on all levels. It not only keeps mobile devices to function smoothly throughout the day thus keeping their users happy, but it also … Continue reading

Posted in Android, ISL Light, isl online, IT support, Mobile, remote desktop, remote desktop support, remote mobile control, Remote support, Uncategorized | Tagged , , , , , | Leave a comment

All-New Private Box Available to Empower Your Corporate IT Support

ISL Online has announced that all-new Private Box will be available to order starting on Thursday, January 23. Private Box is engineered for an unparalleled real-time customer service in a secure corporate environment. It features cross-platform remote desktop control with … Continue reading

Posted in cloud computing, isl online, live chat, Mobile, On-premises remote support, online meeting, remote access, remote desktop, remote desktop support, Remote support, web conferencing | Tagged , , , , , , , | Leave a comment

ISL Light Remote Access App for iPad/iPhone Now Compatible With iOS 7

Great news for all iPad and iPhone users, ISL Light iOS is now fully iOS 7 compatible and optimized for iPhone 5S. All its power-packed remote access and tech support functionalities are henceforth available for iOS 7 devices. You are … Continue reading

Posted in iOS, ISL Light, Mobile, remote access, remote desktop, remote desktop support, Uncategorized | Tagged , , , , , , | Leave a comment