Category Archives: remote desktop
Samsung – ISL Online Partnership Powers Efficient Mobile Support
Tweet this: Samsung – @ISL_Online partnership brings a premium solution for secure access & control of Samsung mobile devices http://goo.gl/OUi7FY. After a rigorous selection process, ISL Online was chosen as a Silver Partner of Samsung Electronics through their Samsung Enterprise … Continue reading
Introducing ISL Light 4: the future of remote desktop starts here
Tweet this: Meet ISL Light 4 – a powerful remote support solution. Great desktop sharing, ultrafast connections, seamless design http://goo.gl/Ium552. Presenting a new generation remote desktop support solution. ISL Light 4 is powerful, yet simple. Robust, yet effortless. Elegant, yet … Continue reading
Mac signature issues solved in the latest ISL Light update
Mac users are welcome to download the latest remote desktop support applications ISL Light Desk and ISL Light Client, now trusted by Apple. Upgrading should return ISL Light’s performance on Macs back to normal.
How to connect to your Mac’s desktop easily
Whether you’re using another computer on the same local network, you’re halfway around the world connecting to your Mac desktop from a phone or a tablet, or running remote support business as usual, the newly upgraded ISL Online remote access … Continue reading
How secure is your remote desktop software? Gain insight into security criteria
Tweet this: These main #security criteria will help you re-examine how secure your #remoteaccess software is http://goo.gl/Tzuy2h As 90.1% of IT organisations are using remote control tools, the big question here is whether the selected remote desktop control tool ensures … Continue reading
The biggest upgrade for ISL Online’s on-premises Server License since 2005
For those of you who prefer on-premises remote desktop support software, ISL Online has the biggest backend change ready for you after 2005. The newest server application, ISL Conference Proxy 4.0, will enhance your user experience to a corporate-wise level. … Continue reading
Seamless remote support for Android mobile devices
Fixing mobile devices in minutes and maintaining them through time-saving remote access has positive effects on businesses on all levels. It not only keeps mobile devices to function smoothly throughout the day thus keeping their users happy, but it also … Continue reading
22 important remote desktop features every supporter should master
Updated on March 21, 2022 by Barbara Viskovic Remote desktop software which lets you tap into a remote computer and control it through another 21/machine is one of the key tools for an efficient support centre. Even though the software … Continue reading
Five Best Cross-Platform Remote Access Software Products
With so many remote access services claiming cross-platform performance, can we indeed connect to a remote computer regardless of the platform? I dug deep into the business remote desktop market, with special interest in the ability to connect from and … Continue reading
All-New Private Box Available to Empower Your Corporate IT Support
ISL Online has announced that all-new Private Box will be available to order starting on Thursday, January 23. Private Box is engineered for an unparalleled real-time customer service in a secure corporate environment. It features cross-platform remote desktop control with … Continue reading
ISL Light Remote Access App for iPad/iPhone Now Compatible With iOS 7
Great news for all iPad and iPhone users, ISL Light iOS is now fully iOS 7 compatible and optimized for iPhone 5S. All its power-packed remote access and tech support functionalities are henceforth available for iOS 7 devices. You are … Continue reading
New Update: Improved Desktop Sharing on Mac
We’re excited to post that we have a new ISL Online software update available, which much improves desktop sharing on Mac in ISL Light (ad-hoc remote support) and ISL AlwaysOn (remote access to previously installed computers). Hosted Service users get … Continue reading
How to Access a Remote Computer Even If It’s Shut Down
(Last updated on July 30, 2020) You know that awkward situation when you need to tap into your remote computer but have forgotten to leave it running? That. Luckily, most of the better equipped remote access tools will let you … Continue reading
Transfer Active Remote Desktop Sessions from One Supporter to Another
You know that situation when you take over a client with a technical issue, start a remote desktop session with great confidence to fix it in minutes and then suddenly realize you have no idea of the matter? That. Naturally, … Continue reading
10 Ways to Start a Remote Desktop Session
It is important that you understand that the ISL Online services (ISL Light, ISL AlwaysOn, ISL Pronto and ISL Groop) are based on the distributed network of servers. The availability of the ISL Online Network exceeds 99.95% annualy.
ISL Light Available at the Amazon Appstore for Android
ISL Light is now available at the Amazon Appstore for Android. Access & control a remote computer from Your Amazon device. Connect to any Windows, Mac, or Linux computer to provide efficient technical assistance from your Kindle Fire. Access your … Continue reading
ISL Online at Gitex 2012
For the fourth year in a row, ISL Online has been exhibiting its Enterprise Remote Desktop solutions at Gitex 2012 in Dubai to 138,000+ ICT Professionals from 144 countries. We have joint forces with our Authorized Partner, ABS MENA – the … Continue reading
ISL Online and HCL: Employees first
ISL Online (XLAB) and HCL (India’s Leading IT & Technology Company) are working together on an internet banking application with embedded ISL Online live chat and remote desktop.
How Will ISL Recording Player 4.0 Look Like?
Do you have any ideas, suggestions and feature requests for the next version of ISL Recording Player? If you do, now is the time to let us know about them as we just started a new development cycle for the … Continue reading
How to Do Remote Desktop from iPad and iPhone
Designed for a lifestyle on the go, ISL Light iOS remote desktop app frees you to connect to a remote computer from anywhere using your iPad, iPhone or iPod touch. And the best news is that it’s so simple to … Continue reading