Category Archives: technology

How to set up two-factor authentication

We are proud to announce the release of ISL Conference Proxy 4.4.1721.9 for Windows and Linux. In the long list of improvements and new features, I would like to point out the one that is really worth considering if you’re … Continue reading

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ISL Online cloud remote desktop service is built on a strong technological commitment

Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading

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Cloud remote support service that you can trust: ISL Online availability

Over 200,000 businesses ran over 10 million troubleshooting sessions in 2014. While it gives us enormous pride of the number of people who rely on us every day, we recognise the huge responsibility to meet and exceed customers’ rising expectations. … Continue reading

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ISL Online Recovers from Massive DDoS Attack

The ISL Online’s website (www.islonline.com) was hit by a massive distributed denial-of-service (DDoS) attack on Friday, November 9, 2012. Although the website was hardly responsive during the attack from 12.52 CET to 21.17 CET, all ISL Online services running in … Continue reading

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ISL Online’s Remote Support and Web Conferencing SaaS at 99.9667% Uptime in 2010

The issue of how to implement software can be beyond challenge, particularly when so many options are proffered as suitable nowadays. If typical software consummation focused on on-premises software installation in the past, today, there is also software as a … Continue reading

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6 Steps to Setup External Authentication for Remote Desktop Users

If you are a small company, the answer to why use external authentication may not be apparent immediately, but if you are a big company, then you probably know that introducing a new system can be quite challenging and may … Continue reading

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ISL Pronto Integration Tips and Tricks, part II

Arthur C. Clarke stated that any sufficiently advanced technology is indistinguishable from magic. One option is to leave it at that “magic level”, but if possible, it is always fun to learn how some magic tricks are performed, right?

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ISL Pronto Integration Tips and Tricks

Time for another post with short & sweet tricks that answer the questions about ISL Online (in this case ISL Pronto) you never knew you wanted to ask, but will be glad to know the answer! This is not one … Continue reading

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