Category Archives: technology
Meet ISL Online at SMAU in Milan
It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October. It’s a great opportunity to get a taste of … Continue reading
How to set up two-factor authentication
We are proud to announce the release of ISL Conference Proxy 4.4.1721.9 for Windows and Linux. In the long list of improvements and new features, I would like to point out the one that is really worth considering if you’re … Continue reading
ISL Online cloud remote desktop service is built on a strong technological commitment
Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading
Cloud remote support service that you can trust: ISL Online availability
Over 200,000 businesses ran over 10 million troubleshooting sessions in 2014. While it gives us enormous pride of the number of people who rely on us every day, we recognise the huge responsibility to meet and exceed customers’ rising expectations. … Continue reading
Transfer Active Remote Desktop Sessions from One Supporter to Another
You know that situation when you take over a client with a technical issue, start a remote desktop session with great confidence to fix it in minutes and then suddenly realize you have no idea of the matter? That. Naturally, … Continue reading
ISL Online Recovers from Massive DDoS Attack
The ISL Online’s website (www.islonline.com) was hit by a massive distributed denial-of-service (DDoS) attack on Friday, November 9, 2012. Although the website was hardly responsive during the attack from 12.52 CET to 21.17 CET, all ISL Online services running in … Continue reading
ISL Online at Gitex 2012
For the fourth year in a row, ISL Online has been exhibiting its Enterprise Remote Desktop solutions at Gitex 2012 in Dubai to 138,000+ ICT Professionals from 144 countries. We have joint forces with our Authorized Partner, ABS MENA – the … Continue reading
ISL Online’s Remote Support and Web Conferencing SaaS at 99.9667% Uptime in 2010
The issue of how to implement software can be beyond challenge, particularly when so many options are proffered as suitable nowadays. If typical software consummation focused on on-premises software installation in the past, today, there is also software as a … Continue reading
New version of ISL Light for linux and mac
Linux and mac users, this one is for you! We have released a new version of ISL Light for linux and mac, version 3.3.0. You can see all the details on our release info page, but here is a brief … Continue reading
One-Click Remote Support to University Students and Faculty Staff
What is the first thing you think about when I say »school« and »notebook«? If you are like me, that surely isn’t some fancy pocket computer but an old-fashioned paper notebook, a thing of the past, something a student of … Continue reading
6 Steps to Setup External Authentication for Remote Desktop Users
Updated on April 04, 2022 by Barbara Viskovic If you are a small company, the answer to why use external authentication may not be apparent immediately, but if you are a big company, then you probably know that introducing a … Continue reading
ISL Pronto Integration Tips and Tricks, part II
Arthur C. Clarke stated that any sufficiently advanced technology is indistinguishable from magic. One option is to leave it at that “magic level”, but if possible, it is always fun to learn how some magic tricks are performed, right?
ISL Pronto Integration Tips and Tricks
Time for another post with short & sweet tricks that answer the questions about ISL Online (in this case ISL Pronto) you never knew you wanted to ask, but will be glad to know the answer! This is not one … Continue reading
“ISL” for Industry Software Leader?
Well, surely among the top ten. To tell you the truth, ISL stands for a completely different thing. It’s an abbrevation for the “Internet Services Layer”. If by any chance you expected something cool and ungeeky, you are reading a … Continue reading