Category Archives: Uncategorized

How to set up two-factor authentication

We are proud to announce the release of ISL Conference Proxy 4.4.1721.9 for Windows and Linux. In the long list of improvements and new features, I would like to point out the one that is really worth considering if you’re … Continue reading

Posted in Instructions, isl online, security, server license, technology, two-factor authentication, Uncategorized, update | Tagged , , , , , , , , | Leave a comment

ISL Online to Showcase at HDI 2017 in Washington, DC!

Today, remote desktop software is an indispensable tool for any technical support team and you can always bet on ISL Online remote desktop – it simply works and will never let you down. Yet another year we are proud to … Continue reading

Posted in Uncategorized | Leave a comment

Small company Woodstock IT switches to ISL Online for its competitive pricing and local support

Woodstock IT is one of those small local companies that do their job whole-heartedly and measure their success by their clients’ satisfaction. Woodstock IT provides a wide range of bespoke IT services to commercial and domestic properties throughout Sussex and … Continue reading

Posted in Uncategorized | Leave a comment

ISL Light 4.1 brings remote computer grouping and enhanced devices management

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading

Posted in ISL Light, Uncategorized, update | Tagged , , , , , , , , , , , , | Leave a comment

ISL Light integrated with Devolutions Remote Desktop Manager

We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading

Posted in corporate remote desktop, integration, Uncategorized | Tagged , , , , , , , , | Leave a comment

Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Web meetings on the iPhone just got a lot better with ISL Groop iOS 2.0

ISL Online, an enterprise remote desktop software provider, released today an updated version of its ISL Groop iOS app, which enhances user experience of the simple cross-platform web conferencing app also on iPhones. The app has been completely redesigned, its … Continue reading

Posted in iOS, ISL Groop, isl online, online meeting, Uncategorized, web conferencing | Tagged , , , , , , , , , , , , | Leave a comment

A techie fixes his cousin’s laptop with a black screen using ISL Online remote access

As a remote desktop support software provider, we regularly receive great success stories written by satisfied customers who want to share a remote support case that went exceptionally well. Occasionally, we get a story that stands out, so we wish … Continue reading

Posted in remote access, Remote support, Uncategorized, User story | Tagged , , , , , , | Leave a comment

Troubleshoot remote iPhone, iPad and iPod touch effectively with ISL Light iOS 3.2

ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading

Posted in cross-platform, iOS, ISL Light, isl online, Mobile, remote mobile control, Remote support, Uncategorized, update | Tagged , , , , , , , | Leave a comment

AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Get the most for your buck: remote desktop software that won’t disappoint

Choosing the right product is not an easy task. The more alternatives there are, the more cautious you should be not to fall for the numerous tricks businesses use to get you on board. It’s not uncommon to start a … Continue reading

Posted in Uncategorized | Leave a comment

Going on vacation? 5 ways to keep office emergencies under control

Whether sipping piña colada in the shade of a palm tree, catching big waves with your surfboard, or withdrawing into the coolness of beautiful mountains, chances are you’ll be spending some time off this summer with a cell phone in … Continue reading

Posted in Android, happy holidays, Mobile, remote access, remote work, Uncategorized | Tagged , , , , , , , | Leave a comment

ISL Online successfully exhibited the latest remote desktop apps at SITS (pictures)

The past two days have been a success. We’ve met a lot of new people and those who we usually talk over the phone with and those we email. SITS, the UK’s leading Service Desk and IT Support Show, has … Continue reading

Posted in trade show, Uncategorized | Tagged , , , , , , | Leave a comment

Prepare to do battle

It was 2 to 4 in the afternoon. Both sides, yellow and green – the “geeks” and the “muscles”, were hiding in a thick bush at the foothills of one of the highest mountains in the Slovenian Alps. An enemy … Continue reading

Posted in Uncategorized | Tagged , , | Leave a comment

ISL Online to showcase the latest help desk apps at SITS

June is just around the corner and the first job for ISL Online UK then is to attend SITS – the IT Service Management Show. If interested in innovative remote support and live chat solutions and attending the show, we … Continue reading

Posted in corporate remote desktop, isl online, trade show, Uncategorized | Tagged , , , , , , , , | Leave a comment

Arsys resolves 20% support requests with ISL Online

Arsys, the leading Spanish cloud service provider with over 330,000 customers worldwide, introduced ISL Online back in 2010 to improve their customer support service. Convinced by its outstanding price-performance ratio and extensive efforts to implement specially requested advanced functionality, the … Continue reading

Posted in corporate remote desktop, Integrations, isl online, ISL Pronto, IT support, live chat, remote desktop, remote desktop support, Remote support, Uncategorized, User story | Tagged , , , , , , , , | Leave a comment