ISL Online Blog

Alstom Belgium needed a secure, self-hosted platform so hundreds of engineers could plug into live test benches and drive tests for railway signalling systems. Today, about 500 users connect through ISL Online each day to reach the PCs, servers and virtual machines in the Charleroi lab, running day-long simulations and QA cycles for metros and high-speed trains without adding a single square metre of lab space.

The official ISL Online integration for ServiceNow, one of the world’s leading ITSM platforms, is available. This integration allows IT support teams to start remote desktop sessions, invite clients, and automatically log session details directly from ServiceNow tickets. No switching screens, no manual updates.

Managing remote support for a multinational company is no easy task. With 13,000 employees operating across 15 European countries, Canon Europe needed a secure, cost-effective, and scalable remote desktop solution to support its IT infrastructure.

Remote support with sass, soul & sanity comes to the ExCeL When printers throw tantrums and VPNs go on strike, what every service desk agent really needs is a toolset that fixes the fault and respects the human behind the ticket. That idea sits at the heart of Industry 5.0, where technology enables—not replaces—human connection. Join ISL Online […]

ISL Online provides a reliable solution for unattended remote access, allowing IT teams to manage and control Android devices remotely, even without a user on the other end. With ISL Light for Android, IT professionals can access and control a variety of devices, including smartphones, tablets, point-of-sale (POS) systems, digital displays, kiosks, and rugged devices.

Collaboration platforms like Microsoft Teams and Zoom have become essential for communication and teamwork, however, when it comes to remote IT support, these tools fall short. Remote desktop software, such as ISL Online, is purpose-built to provide secure and efficient remote access, enabling IT professionals to manage systems, troubleshoot devices, and perform administrative tasks.

In the world of insurance, staying ahead means balancing customer-first principles with technological advancements. Nippon Life Insurance Company (Nissay), Japan’s largest life insurer, has been doing just that. Serving over 15 million clients with more than 70,000 employees, Nissay embraced digital transformation (DX) by implementing tools like ISL Online remote desktop to streamline operations and address modern customer needs.

Here we are, nearing the end of another remarkable year, and it’s time to reflect on the journey we’ve taken in 2024. This blog post will take you through the highlights of the year, our key advancements, significant milestones, and proudest achievements, all against the backdrop of the major trends that shaped the remote desktop industry over the past twelve months.

We are proud to announce that ISL Online, a trustworthy remote desktop provider, has successfully passed the audit for the Esquema Nacional de Seguridad (ENS) certification.