Tag Archives: customer support for enterprise

Arsys resolves 20% support requests with ISL Online

Posted on May 6, 2015 by islonlinesys

Arsys, the leading Spanish cloud service provider with over 330,000 customers worldwide, introduced ISL Online back in 2010 to improve their customer support service. Convinced by its outstanding price-performance ratio and extensive efforts to implement specially requested advanced functionality, the … Continue reading →

Posted in corporate remote desktop, Integrations, isl online, ISL Pronto, IT support, live chat, remote desktop, remote desktop support, Remote support, Uncategorized, User story | Tagged , , , , , , , , | Leave a comment

Here Is How Corporate Users Should Choose Remote Support Software

Posted on May 12, 2014 by islonlinesys

Choosing the right software for your IT support can be beyond challenge. The challenge, of course, is to find a remote support solution that matches your unique needs perfectly and to incorporate it in your environment. Let’s explore the options … Continue reading →

Posted in corporate remote desktop, On-premises remote support, remote desktop support, Remote support, remote support security, Uncategorized | Tagged , , , , , , | 1 Comment

All-New Private Box Available to Empower Your Corporate IT Support

Posted on January 23, 2014 by islonlinesys

ISL Online has announced that all-new Private Box will be available to order starting on Thursday, January 23. Private Box is engineered for an unparalleled real-time customer service in a secure corporate environment. It features cross-platform remote desktop control with … Continue reading →

Posted in cloud computing, isl online, live chat, Mobile, On-premises remote support, online meeting, remote access, remote desktop, remote desktop support, Remote support, web conferencing | Tagged , , , , , , , | Leave a comment