Tag Archives: HDI
Using remote support to optimize a shift-left customer service strategy
The customer service industry is changing. Learn how companies are adopting the shift-left strategy to optimize customer service and the key role remote support software plays. The adoption of the shift-left strategy began when the testing process was moved to … Continue reading
HDI Brazil: Make a difference in your customer support service
Remote desktop software is the linchpin of any IT department, it’s a must-have piece of software if you want to support your clients efficiently. An efficient remote support service, simple to use, yet flexible enough to meet specific needs of … Continue reading
Posted in corporate remote desktop, desktop sharing, exhibition, expo, HDI, isl online, IT support, ITC event, Managed Private Cloud, OEM customisation, Private Cloud, remote desktop, remote desktop support, Remote support, trade show, Uncategorized
Tagged AlterData, business remote support, customer service, customer support, customisation, HDI, isl online, IT support, ITSM, managed private cloud, private cloud, remote desktop, remote desktop software, remote desktop support, remote support, saas
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ISL Online to showcase high security, adaptability and nifty functionality at HDI
Access is key and with over ten years on the market ISL Online delivers remote desktop and live chat software that simply works. Crafted to perfection, it lets you access and control a remote device securely using the latest remote … Continue reading
Posted in expo, trade show
Tagged conference, expo, HDI, HDI 2016, IT support, orlando, remote desktop
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Saving an Oil Rig from Vegas
A million dollar question: how do you save a damaged oil rig with the ISL Groop iOS? Easily, according to Warren, our technical guy, who is flexing his muscles in Vegas with the brand new web conferencing software. Let’s see … Continue reading
Posted in iOS, ISL Groop, isl online, Mobile, online meeting, Uncategorized, web conferencing
Tagged HDI, las vegas, web conferencing, web conferencing from ipad
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See you at HDI in Vegas!
If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags … Continue reading
Posted in isl online, remote desktop support, trade show, Uncategorized
Tagged expo, HDI, it conference, IT support, technical support
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Sneak peak from HDI: ISL Light remote desktop on iPhone
Our HDI guys are still in Las Vegas showcasing the latest of ISL Online web collaboration suite relevant to help desk services. Yesterday, they showed us a sneak peek of the remote desktop support software ISL Light connecting from the … Continue reading
Sneak peak from HDI: ISL Light on iPad
Since yesterday, the Help Desk conference & expo HDI is in full force in Las Vegas and ISL Online is already flexing its muscles by showing everything their zealous developers have managed to work up in the last year. For … Continue reading
ISL Online Stand at HDI Conference & Expo Opens Today
Here he is, Bobo, our employee of the month, the remote access guru resting exhausted from catching the waves day in, day out. The photograph he had sent us from his last surfing vacation turned out to be perfect for … Continue reading
ISL Online takes HDI
Next week a bunch of ISL Online guys will be attending HDI held in Las Vegas from March 29 – April 1. Since this is the most important help desk event in the world, which provides a valuable insight into … Continue reading
Posted in isl online, Uncategorized
Tagged beach, conference, HDI, help desk, remote support
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Official ISL Online Blog 