Tag Archives: HDI

Using remote support to optimize a shift-left customer service strategy

The customer service industry is changing. Learn how companies are adopting the shift-left strategy to optimize customer service and the key role remote support software plays. The adoption of the shift-left strategy began when the testing process was moved to … Continue reading

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ISL Online to showcase high security, adaptability and nifty functionality at HDI

Access is key and with over ten years on the market ISL Online delivers remote desktop and live chat software that simply works. Crafted to perfection, it lets you access and control a remote device securely using the latest remote … Continue reading

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Saving an Oil Rig from Vegas

A million dollar question: how do you save a damaged oil rig with the ISL Groop iOS? Easily, according to Warren, our technical guy, who is flexing his muscles in Vegas with the brand new web conferencing software. Let’s see … Continue reading

Posted in iOS, ISL Groop, isl online, Mobile, online meeting, Uncategorized, web conferencing | Tagged , , , | Leave a comment

See you at HDI in Vegas!

If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags … Continue reading

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ISL Online Stand at HDI Conference & Expo Opens Today

Here he is, Bobo, our employee of the month, the remote access guru resting exhausted from catching the waves day in, day out. The photograph he had sent us from his last surfing vacation turned out to be perfect for … Continue reading

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ISL Online takes HDI

Next week a bunch of ISL Online guys will be attending HDI held in Las Vegas from March 29 – April 1. Since this is the most important help desk event in the world, which provides a valuable insight into … Continue reading

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