Tag Archives: integration
How to choose the best remote support software for your business?
When thinking about your everyday business tools, you need to do your research and not settle for anything but the best. If you search the Internet for remote desktop software, you will find numerous solutions. But which one is the … Continue reading
Konica Minolta provides its channel sales partners with ISL Online remote desktop solution
Konica Minolta has been providing remote support to its direct customers for years. They solve 80% of all issues remotely with ISL Online. More than 70,000 remote sessions were held in 2019 alone. Based on this vast positive experience, Konica … Continue reading
Posted in User story
Tagged case study, channel sales, customers feedback, customisation, integration, Konica Minolta, OEM, remote access, remote support
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Do you want to make your remote desktop support smarter? Come to SITS!
We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading
Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show
Tagged integration, isl online, isl online demo, IT support, ITSM conference, remote desktop, remote desktop software, remote desktop support, remote support, SITS, two-factor authentication
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ISL Online integrates with Autotask to deliver best-in-class IT business management and remote desktop service
We are excited to announce ISL Online is now integrated with Autotask, one of the world’s leading IT Service Management solutions, and available to MSPs and other Autotask users. The integration is designed to help Managed Service Providers and IT … Continue reading
ISL Light integrated with Devolutions Remote Desktop Manager
We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading
Arsys resolves 20% support requests with ISL Online
Arsys, the leading Spanish cloud service provider with over 330,000 customers worldwide, introduced ISL Online back in 2010 to improve their customer support service. Convinced by its outstanding price-performance ratio and extensive efforts to implement specially requested advanced functionality, the … Continue reading
Posted in corporate remote desktop, Integrations, isl online, ISL Pronto, IT support, live chat, remote desktop, remote desktop support, Remote support, Uncategorized, User story
Tagged arsys, customer service, customer support for enterprise, customer support service, integration, live chat, live chat and remote desktop, live monitoring, reporting
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6 Steps to Setup External Authentication for Remote Desktop Users
Updated on April 04, 2022 by Barbara Viskovic If you are a small company, the answer to why use external authentication may not be apparent immediately, but if you are a big company, then you probably know that introducing a … Continue reading
ISL Pronto Integration Tips and Tricks, part II
Arthur C. Clarke stated that any sufficiently advanced technology is indistinguishable from magic. One option is to leave it at that “magic level”, but if possible, it is always fun to learn how some magic tricks are performed, right?
Posted in ISL Pronto, live chat, technology
Tagged integration, ISL Pronto, live chat, tips, tricks
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ISL Pronto Integration Tips and Tricks
Time for another post with short & sweet tricks that answer the questions about ISL Online (in this case ISL Pronto) you never knew you wanted to ask, but will be glad to know the answer! This is not one … Continue reading
Posted in ISL Pronto, live chat, technology
Tagged CMS, example, integration, ISL Pronto, live chat, tips, tricks
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Official ISL Online Blog 