Tag Archives: isl light
How to secure an RDP connection without VPN?
Route it via ISL Online! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. Instead, you can now route the protocol through the … Continue reading
Posted in ISL Light, RDP
Tagged aon, ISL AlwaysOn, isl light, microsoft remote desktop, New release, RDP, remote access, remote desktop protocol, route rdp, secure rdp, tunneling, vpn
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ISL Online listed first in the PC Pro remote support software review
We’re proud to announce that ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.
Devon Air Ambulance: ISL Online contributed to an enormous productivity rise
In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading
Posted in donation, ISL Light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote desktop support, Remote support, User story
Tagged customer service, Devon Air Ambulance, donation, isl light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote support, technical support, uk, user story
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Protect your ISL Online account with two-factor authentication
Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading
Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication
Tagged 2fa, How to, isl light, isl online, IT support, remote access, remote access security, remote desktop, remote support, remote support security, security, two-factor authentication
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ISL Online helps Mexicans after the earthquake
ISL Online offers its remote desktop software free of charge to help people in Mexico overcome the difficult “after-earthquake” period
Add two-factor authentication to your ISL Online account
Hosted service users, our latest release features two-factor authentication, which you can now enable in your ISL Online account and double protect it.
Bolton Gate Services: Efficient mobile device remote support reduced our downtime and boosted our productivity
Providing great remote desktop services to all of our clients is not only our job, it is also our passion. In this innovative and ever-changing process, what we value the most is our users’ feedback. Based on your feedback, needs … Continue reading
Posted in Android, isl online, IT support, Mobile, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, SaaS, User story
Tagged android, business remote support, customer service, desktop sharing, isl light, IT support, mobile, remote desktop software, remote desktop support, remote support, user story
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How to set up two-factor authentication
We are proud to announce the release of ISL Conference Proxy 4.4.1721.9 for Windows and Linux. In the long list of improvements and new features, I would like to point out the one that is really worth considering if you’re … Continue reading
New version of ISL Light for linux and mac
Linux and mac users, this one is for you! We have released a new version of ISL Light for linux and mac, version 3.3.0. You can see all the details on our release info page, but here is a brief … Continue reading
Customization Options of Your Remote Desktop Support; Part II – ISL Light
You have been using ISL Light, but you wish to add a personal touch to it. Obvious first choice is to replace the default logo with your company logo. Simply prepare a 80×80 BMP image with your company logo and … Continue reading
Posted in ISL Light
Tagged company logo, customization, disclaimer, isl light, user interface
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Customization Options of Your Remote Desktop Support; Part I – Branded Access Point
When dealing with your clients, whether you are emailing them, delivering demonstrations, or supporting them via remote desktop, you probably aim to present your company with a uniform corporate identity. If you succeed, this paints you as something between serious … Continue reading
Posted in ISL Light, isl online, remote desktop, remote desktop support
Tagged branded access point, customization, isl light, new session
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ISL Light Remote Access Program: Taking a Peek under the Hood
In recent years, we’ve witnessed a mass of remote access solutions flooding the Internet. Most of them offer a somewhat satisfactory set of features, but I prefer to stick with familiar vendors. ISL Online has been one of the first … Continue reading
Posted in ISL Light, remote desktop, remote desktop support, review
Tagged audio, desktop sharing, file transfer, isl light, ISL Light 3.3, isl light review, isl online, remote access, remote desktop review, remote desktop support, remote printing, session recording, video, whiteboard
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Received fake tech support?
Have you received an unexpected phone call from a so-called »Microsoft expert« claiming to have received a report of serious virus problems from your computer? Or maybe you indeed needed technical support for your computer but contacted the wrong support … Continue reading
Posted in remote support security
Tagged cold calling, isl light, remote desktop support, scam, scammers
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