Tag Archives: isl online

TechRadar gives ISL Online remote access software 4 out of 5 stars

Posted on February 21, 2022 by Barbara Viskovic

According to TechRadar, the largest news and review site in the UK, ISL Online is “a great solution for businesses both big and small, featuring cross-platform support, intuitive remote access tools, and multiple subscription options.”

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ISL Online achieves its best uptime to date, 99.9958%

Posted on January 12, 2022 by Barbara Viskovic

In 2021, ISL Online achieved its all-time best uptime, an impressive 99.9958%! ISL Online’s public cloud, consisting of 100+ servers worldwide, hosted millions of remote support and remote access sessions with a cumulative downtime of only 22 minutes during the … Continue reading →

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Red Dot Award for Interface and User Experience Design Goes to ISL Online

Posted on November 15, 2021 by Barbara Viskovic

We are excited to share the news that ISL Online remote desktop software has won the prestigious Red Dot Award for Brands & Communication Design in the Interface and User Experience Design category. This is like winning an Oscar in … Continue reading →

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A big car dealership group saves 2000 man-hour per year with ISL Online

Posted on August 2, 2021 by Barbara Viskovic

Grupo Fame has more than 50 car dealerships spread across Michoacán, Querétaro and Mexico City in Mexico. The leading car dealership needed a solution that would enable it to provide immediate and efficient support to all users in the organization … Continue reading →

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How to Access a Remote Computer as an Administrator with ISL Online

Posted on May 7, 2021 by Barbara Viskovic

What do you do if you want to help a remote user who is logged on to a Windows computer with a non-admin account, and you need to perform administrative activities on the remote device? You need remote access software … Continue reading →

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ISL Online remote desktop services: 99.9846% uptime in 2019

Posted on January 29, 2020 by Barbara Viskovic

Performing at an excellent 99.9846% uptime in 2019, ISL Online, once again, delivered a high degree of reliability for businesses using their remote desktop software as a service. ISL Online’s public cloud, which consists of over 90 servers worldwide, hosted … Continue reading →

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ISL Online Named Leader in the 2019 G2 Report for Remote Support Software

Posted on October 3, 2019 by Barbara Viskovic

ISL Online has been named a leader in the latest G2 comparison of the best remote support software. ISL Light remote desktop solution nailed a spot among Leaders based on receiving a high customer satisfaction score and having a large … Continue reading →

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Visit ISL Online at SDI in Mexico and transform your tech support

Posted on September 13, 2018 by Barbara Viskovic

(versión en español debajo) This is the third year in a row that ISL Online will showcase at the SDI Mexico on 20th September. It is a great opportunity to discuss the potential pitfalls in the support process and talk … Continue reading →

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Devon Air Ambulance: ISL Online contributed to an enormous productivity rise

Posted on December 14, 2017 by Barbara Viskovic

In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading →

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Protect your ISL Online account with two-factor authentication

Posted on October 24, 2017 by Barbara Viskovic

Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading →

Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication | Tagged , , , , , , , , , , , | Leave a comment

Meet ISL Online at SMAU in Milan

Posted on October 17, 2017 by Barbara Viskovic

It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October.  It’s a great opportunity to get a taste of … Continue reading →

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ISL Online helps Mexicans after the earthquake

Posted on October 6, 2017 by Barbara Viskovic

ISL Online offers its remote desktop software free of charge to help people in Mexico overcome the difficult “after-earthquake” period

Posted in challenge, donation, IT support, Mexico earthquake, remote access, remote desktop, Remote support, remote work, User story | Tagged , , , , , , , , | 1 Comment

Add two-factor authentication to your ISL Online account

Posted on September 18, 2017 by Barbara Viskovic

Hosted service users, our latest release features two-factor authentication, which you can now enable in your ISL Online account and double protect it.  

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How to set up two-factor authentication

Posted on June 5, 2017 by Barbara Viskovic

We are proud to announce the release of ISL Conference Proxy 4.4.1721.9 for Windows and Linux. In the long list of improvements and new features, I would like to point out the one that is really worth considering if you’re … Continue reading →

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Do you want to make your remote desktop support smarter? Come to SITS!

Posted on May 31, 2017 by Barbara Viskovic

We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading →

Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show | Tagged , , , , , , , , , , | Leave a comment

Hello Asia!

Posted on May 22, 2017 by Barbara Viskovic

After a successful HDI in Washington, the ISL Online team landed today in Singapore to showcase its remote desktop software at CommunicAsia 2017, one of the largest ICT events in the Asia-Pacific region. CommunicAsia lines up an impressive display of … Continue reading →

Posted in Asian market, communicasia, EU Gateway, exhibition, expo, isl online, IT support, japan, Managed Private Cloud, remote desktop, remote desktop support, Remote support, SaaS, trade show | Tagged , , , , , , , | Leave a comment