Tag Archives: IT support

Do you want to make your remote desktop support smarter? Come to SITS!

Posted on May 31, 2017 by

We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading →

Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show | Tagged , , , , , , , , , , | Leave a comment

ISL Online exhibiting in Aveiro at Tech Days 2016

Posted on August 24, 2016 by

ISL Online is soon to exhibit at Tech Days 2016, one of the leading technology events in Portugal with over 100 exhibitors and 10,000 visitors, in Aveiro, 15 – 17 September. Co-exhibiting with a local partner ImparPower at Stand 20 … Continue reading →

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ISL Online showcasing OEM branding of remote desktop software at SITS 2016

Posted on May 26, 2016 by

It’s that time of the year again and ISL Online is ready to make a show at the UK’s leading exhibition and conference for IT service professionals. At the event, held in London on 8-9 June at the new venue … Continue reading →

Posted in isl online, OEM customisation, trade show | Tagged , , , , , , , , , , | Leave a comment

ISL Light 4.1 brings remote computer grouping and enhanced devices management

Posted on April 13, 2016 by

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading →

Posted in ISL Light, Uncategorized, update | Tagged , , , , , , , , , , , , | Leave a comment

ISL Online to showcase high security, adaptability and nifty functionality at HDI

Posted on March 29, 2016 by

Access is key and with over ten years on the market ISL Online delivers remote desktop and live chat software that simply works. Crafted to perfection, it lets you access and control a remote device securely using the latest remote … Continue reading →

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Server License users, it’s time to move from SHA-1 to SHA-2 encryption

Posted on January 13, 2016 by

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

Posted on January 8, 2016 by

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading →

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | Leave a comment

ISL Online successfully exhibited the latest remote desktop apps at SITS (pictures)

Posted on June 5, 2015 by

The past two days have been a success. We’ve met a lot of new people and those who we usually talk over the phone with and those we email. SITS, the UK’s leading Service Desk and IT Support Show, has … Continue reading →

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ISL Online Showcasing at SITS in London

Posted on April 22, 2013 by

After an enjoyable week at the Vegas’s HDI, we are headed for yet another exciting event this week.

Posted in isl online, trade show, Uncategorized | Tagged , , , , | 1 Comment

See you at HDI in Vegas!

Posted on April 3, 2013 by

If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags … Continue reading →

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Users Talk: Laptop & PC Repairs

Posted on September 12, 2011 by

One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting northern London’s suburbs, Stanmore, where … Continue reading →

Posted in isl online, Uncategorized, User story | Tagged , , , , , | 1 Comment

ISL Online User Story XIV: Blind vs. Blind

Posted on July 1, 2011 by

I won’t be long, the video speaks for itself. Guiding a client over a phone can be frustrating and time consuming. With ISL Online remote desktop support life is easy 🙂 by the Coon

Posted in Uncategorized, User story | Tagged , , , | Leave a comment