Tag Archives: IT support
Server License users, it’s time to move from SHA-1 to SHA-2 encryption
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update
Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy
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Remote desktop session recording gets a makeover in ISL Player 4.0
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording
Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback
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ISL Online successfully exhibited the latest remote desktop apps at SITS (pictures)
The past two days have been a success. We’ve met a lot of new people and those who we usually talk over the phone with and those we email. SITS, the UK’s leading Service Desk and IT Support Show, has … Continue reading
Posted in trade show, Uncategorized
Tagged event london, help desk fair, IT support, service management, show, SITS, uk it show
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ISL Online Showcasing at SITS in London
After an enjoyable week at the Vegas’s HDI, we are headed for yet another exciting event this week.
Posted in isl online, trade show, Uncategorized
Tagged event london, IT support, remote support, service desk, SITS
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See you at HDI in Vegas!
If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags … Continue reading
Posted in isl online, remote desktop support, trade show, Uncategorized
Tagged expo, HDI, it conference, IT support, technical support
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Users Talk: Laptop & PC Repairs
One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting northern London’s suburbs, Stanmore, where … Continue reading
Posted in isl online, Uncategorized, User story
Tagged IT support, laptop repair, remote control, remote desktop, remote support, user story
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Users talk: AbilityNet
One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting an exciting city, the UK’s … Continue reading
ISL Online User Story XIV: Blind vs. Blind
I won’t be long, the video speaks for itself. Guiding a client over a phone can be frustrating and time consuming. With ISL Online remote desktop support life is easy 🙂 by the Coon
Posted in Uncategorized, User story
Tagged funny video, india, IT support, remote support
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Users talk: Ministry of Public Administration of Slovenia
One name – hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting a lively capital of … Continue reading
Posted in desktop sharing, internet communication, ISL Groop, ISL Light, isl online, online meeting, remote access, remote desktop, remote desktop support
Tagged cloud, IT support, ministry, mobile devices, public administration, remote access, remote desktop, remote desktop ios, remote support, slovenia, technical support, web conferencing
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One-Click Remote Support to University Students and Faculty Staff
What is the first thing you think about when I say »school« and »notebook«? If you are like me, that surely isn’t some fancy pocket computer but an old-fashioned paper notebook, a thing of the past, something a student of … Continue reading
