Tag Archives: IT support

ISL Online exhibiting in Aveiro at Tech Days 2016

Posted on August 24, 2016 by islonlinesys

ISL Online is soon to exhibit at Tech Days 2016, one of the leading technology events in Portugal with over 100 exhibitors and 10,000 visitors, in Aveiro, 15 – 17 September. Co-exhibiting with a local partner ImparPower at Stand 20 … Continue reading →

Posted in exhibition, trade show | Tagged Aveiro, event, exhibition, IT event, IT support, Portugal, remote support software, Tech Days, Tech Days 2016 | Leave a comment

ISL Online showcasing OEM branding of remote desktop software at SITS 2016

Posted on May 26, 2016 by islonlinesys

It’s that time of the year again and ISL Online is ready to make a show at the UK’s leading exhibition and conference for IT service professionals. At the event, held in London on 8-9 June at the new venue … Continue reading →

Posted in isl online, OEM customisation, trade show | Tagged branding, exhibition, IT service, IT support, ITSM, London, remote desktop, remote desktop branding, SITS, SITS 2016, uk | Leave a comment

ISL Light 4.1 brings remote computer grouping and enhanced devices management

Posted on April 13, 2016 by islonlinesys

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading →

Posted in ISL Light, Uncategorized, update | Tagged computer grouping, grouping remote desktop, IT support, new version, productivity software, remote access, remote computer groups, remote computers, remote desktop, remote support, restart remote mac, software, software update | Leave a comment

ISL Online to showcase high security, adaptability and nifty functionality at HDI

Posted on March 29, 2016 by islonlinesys

Access is key and with over ten years on the market ISL Online delivers remote desktop and live chat software that simply works. Crafted to perfection, it lets you access and control a remote device securely using the latest remote … Continue reading →

Posted in expo, trade show | Tagged conference, expo, HDI, HDI 2016, IT support, orlando, remote desktop | Leave a comment

Server License users, it’s time to move from SHA-1 to SHA-2 encryption

Posted on January 13, 2016 by Barbara Viskovic

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

Posted on January 8, 2016 by Barbara Viskovic

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading →

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback | 1 Comment

ISL Online successfully exhibited the latest remote desktop apps at SITS (pictures)

Posted on June 5, 2015 by islonlinesys

The past two days have been a success. We’ve met a lot of new people and those who we usually talk over the phone with and those we email. SITS, the UK’s leading Service Desk and IT Support Show, has … Continue reading →

Posted in trade show, Uncategorized | Tagged event london, help desk fair, IT support, service management, show, SITS, uk it show | Leave a comment

ISL Online Showcasing at SITS in London

Posted on April 22, 2013 by islonlinesys

After an enjoyable week at the Vegas’s HDI, we are headed for yet another exciting event this week.

Posted in isl online, trade show, Uncategorized | Tagged event london, IT support, remote support, service desk, SITS | 1 Comment

See you at HDI in Vegas!

Posted on April 3, 2013 by islonlinesys

If you’ve been there, then you know it’s a must for all of you IT service and technical support pros. With over 2,200 elite professionals attending and presenting this year at HDI, I am sure you already have your bags … Continue reading →

Posted in isl online, remote desktop support, trade show, Uncategorized | Tagged expo, HDI, it conference, IT support, technical support | Leave a comment

Users Talk: Laptop & PC Repairs

Posted on September 12, 2011 by islonlinesys

One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting northern London’s suburbs, Stanmore, where … Continue reading →

Posted in isl online, Uncategorized, User story | Tagged IT support, laptop repair, remote control, remote desktop, remote support, user story | 2 Comments

Users talk: AbilityNet

Posted on July 15, 2011 by islonlinesys

One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting an exciting city, the UK’s … Continue reading →

Posted in desktop sharing, ISL Light, isl online, remote access, remote desktop, remote desktop support, User story | Tagged abilitynet, IT support, people with disabilities, remote desktop, rmeote support, support | Leave a comment

ISL Online User Story XIV: Blind vs. Blind

Posted on July 1, 2011 by islonlinesys

I won’t be long, the video speaks for itself. Guiding a client over a phone can be frustrating and time consuming. With ISL Online remote desktop support life is easy 🙂 by the Coon

Posted in Uncategorized, User story | Tagged funny video, india, IT support, remote support | Leave a comment

Users talk: Ministry of Public Administration of Slovenia

Posted on June 27, 2011 by islonlinesys

One name – hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting a lively capital of … Continue reading →

Posted in desktop sharing, internet communication, ISL Groop, ISL Light, isl online, online meeting, remote access, remote desktop, remote desktop support | Tagged cloud, IT support, ministry, mobile devices, public administration, remote access, remote desktop, remote desktop ios, remote support, slovenia, technical support, web conferencing | Leave a comment

One-Click Remote Support to University Students and Faculty Staff

Posted on May 31, 2011 by islonlinesys

What is the first thing you think about when I say »school« and »notebook«? If you are like me, that surely isn’t some fancy pocket computer but an old-fashioned paper notebook, a thing of the past, something a student of … Continue reading →

Posted in desktop sharing, ISL Light, isl online, remote desktop, remote desktop support, technology | Tagged faculty support, help desk, helpdesk, IT department, IT support, remote support, university | Leave a comment