Tag Archives: remote access

With the ISL Online remote desktop solution, Brazilian software giant AlterData supports a million clients yearly

One of the largest software companies in Brazil and one of the best places to work in Rio de Janeiro, AlterData Software scaled up from the basic open-source tool UltraVNC to the branded feature-rich ISL Online’s Private Cloud solution in … Continue reading

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ISL Online releases a remote support app for Windows 10 Mobile devices

It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading

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Get the updated ISL Light for Android

Android users, you will be happy to hear that a recently updated remote desktop app ISL Light 3.0.1 for Android awaits you on Google Play. You are welcome to get the update, which resolves a few frequently reported bug fixes, … Continue reading

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ISL Light 4.1 brings remote computer grouping and enhanced devices management

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading

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ISL Light integrated with Devolutions Remote Desktop Manager

We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading

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Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | 1 Comment

A techie fixes his cousin’s laptop with a black screen using ISL Online remote access

As a remote desktop support software provider, we regularly receive great success stories written by satisfied customers who want to share a remote support case that went exceptionally well. Occasionally, we get a story that stands out, so we wish … Continue reading

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ISL Online cloud remote desktop service is built on a strong technological commitment

Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading

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AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2

Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading

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ISL Light ready for Windows 10

Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading

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Going on vacation? 5 ways to keep office emergencies under control

Whether sipping piña colada in the shade of a palm tree, catching big waves with your surfboard, or withdrawing into the coolness of beautiful mountains, chances are you’ll be spending some time off this summer with a cell phone in … Continue reading

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ISL Online to showcase the latest help desk apps at SITS

June is just around the corner and the first job for ISL Online UK then is to attend SITS – the IT Service Management Show. If interested in innovative remote support and live chat solutions and attending the show, we … Continue reading

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CeBIT 2015: Mobile productivity

Under the CeBIT 2015 “d!conomy” theme, ISL Online co-exhibits with Samsung a user friendly remote to mobile app that even lets you remotely access and control the brand new Galaxy S6.

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Cloud remote support service that you can trust: ISL Online availability

Over 200,000 businesses ran over 10 million troubleshooting sessions in 2014. While it gives us enormous pride of the number of people who rely on us every day, we recognise the huge responsibility to meet and exceed customers’ rising expectations. … Continue reading

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Security update in response to the OpenSSL patch

Within a year, we’ve witnessed three massive security vulnerabilities. From Heartbleed, the Bash bug, to the Poodle attack; luckily, none of these has caused any problems to ISL Online remote desktop users. Today, a new security release, ISL Conference Proxy … Continue reading

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Still looking for an alternative to pcAnywhere? This may help

Symantec’s announcement about the end-of-life of their long world’s best-selling remote access solution pcAnywhere left its users wondering about alternative solutions that will simply continue the good old remote support service and perhaps even add some bonus features, possibly at … Continue reading

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We’ve redesigned the ISL Online web experience with you in mind

We are proud to present the redesigned ISL Online website! The refreshed website follows the modern flat-design trends as it is not only attractive, easy to navigate and mobile-friendly, but it also has simplified content, and an overall aesthetic appeal. … Continue reading

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Alternative to LogMeIn for SME Fifth of Its Price

LogMeIn’s free remote access product, LogMeIn Free, is shutting down, while the company tries to move their free users over to a (over) paid model. But, watch out LogMeIn users, here is a better alternative for everyone seeking performance and … Continue reading

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