Tag Archives: remote access

Advanced use of tunnelling protocols through ISL Online

Posted on November 27, 2018 by

ISL Online’s tunnelling technology is a powerful feature which, besides giving you the possibility to establish a secure RDP connection to a Windows computer in a remote network, also provides you with a few other advantages. You can create a … Continue reading →

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How to secure an RDP connection without VPN?

Posted on November 9, 2018 by

Route it via ISL Online! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. Instead, you can now route the protocol through the … Continue reading →

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ISL Online listed first in the PC Pro remote support software review

Posted on October 18, 2018 by

We’re proud to announce that ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.

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Meet ISL Online in Singapore at ConnectTechAsia

Posted on June 13, 2018 by

ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, will exhibit its technology at ConnectTechAsia: the largest B2B ICT event in Asia-Pacific region. ISL Online will … Continue reading →

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ISL Online expands its business network in Japan and launches new remote desktop brands at Japan IT Week

Posted on May 14, 2018 by

ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, has launched a newly branded remote support and remote access software on the Japanese market. This is … Continue reading →

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EasySecure: We wanted a future-proof and no-nonsense solution to provide efficient remote support

Posted on April 20, 2018 by

EasySecure have tried different remote support tools, including leading market providers, but they have found their peace with ISL Online remote desktop. We have reached out to Chester Vliegenthart from EasySecure to share their experience. In his words, ISL Online … Continue reading →

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ISL Light 4.4: Major update brings improved grouping and sharing of remote computers and much more

Posted on April 6, 2018 by

This week we have seen a major release of ISL Light which comes with over 40 new features and improvements to your favourite remote desktop tool. This includes the improved grouping and sharing feature, which now allows setting different permissions … Continue reading →

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Grenline Pet: After years of frustration with remote access tools, we have finally found satisfaction with ISL Online

Posted on March 20, 2018 by

Greenline Pet is a three-year old software-as-a-service (SaaS) start-up that makes redeeming coupons and rebates on commonly-used pet medications easier. In the year that Greenline has been using ISL Online, they have achieved an impressive 98% success rate with virtual … Continue reading →

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Execute local AutoHotkey scripts on a remote computer

Posted on March 15, 2018 by

Anyone who likes shortcuts will be happy to know that ISL Light supports AutoHotkey. ISL Online remote desktop software enables the AutoHotkey scripts which are running on operator’s computer to be executed on the remote computer.

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Cad Toner: We would recommend ISL Online to any company searching for a professional and secure remote desktop software

Posted on March 7, 2018 by

Cad Toner, the leader and largest distributor of remanufactured cartridges and printing consumables in northern Mexico, solves over 200 technical issues every day using ISL Online remote desktop software. We have been talking to their IT manager Guadalupe Gaytan, who … Continue reading →

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Here’s how you can access a remote computer faster

Posted on February 22, 2018 by

If you’re one of those that often access a specific unattended remote computer, we have a great tip for you. It will help you speed up the process of connecting to the remote computer and it will optimise your remote … Continue reading →

Posted in ISL Online features you probably didn't know about | Tagged , , , , , | 5 Comments

Set up unattended remote access using a 12-digit code

Posted on February 6, 2018 by

When adding a remote computer to your ISL AlwaysOn list, the usual practice is to send an invitation email to your client, who opens the provided link and installs the ISL AlwaysOn agent onto their computer. But, did you know … Continue reading →

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Access a remote computer with user’s consent

Posted on January 29, 2018 by

Often the easiest and fastest way to provide remote desktop support is to install a remote access agent (ISL AlwayOn) on your client’s computer. This allows the subsequent support sessions to be launched anytime and from anywhere with no interaction … Continue reading →

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Devon Air Ambulance: ISL Online contributed to an enormous productivity rise

Posted on December 14, 2017 by

In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading →

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Protect your ISL Online account with two-factor authentication

Posted on October 24, 2017 by

Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading →

Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication | Tagged , , , , , , , , , , , | Leave a comment

Meet ISL Online at SMAU in Milan

Posted on October 17, 2017 by

It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October.  It’s a great opportunity to get a taste of … Continue reading →

Posted in business as usual, challenge, exhibition, expo, isl online, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, Smau, technology, trade show | Tagged , , , , , , , , , , , | Leave a comment

With the ISL Online remote desktop solution, Brazilian software giant AlterData supports a million clients yearly

Posted on December 14, 2016 by

One of the largest software companies in Brazil and one of the best places to work in Rio de Janeiro, AlterData Software scaled up from the basic open-source tool UltraVNC to the branded feature-rich ISL Online’s Private Cloud solution in … Continue reading →

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ISL Online releases a remote support app for Windows 10 Mobile devices

Posted on November 7, 2016 by

It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading →

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Get the updated ISL Light for Android

Posted on August 12, 2016 by

Android users, you will be happy to hear that a recently updated remote desktop app ISL Light 3.0.1 for Android awaits you on Google Play. You are welcome to get the update, which resolves a few frequently reported bug fixes, … Continue reading →

Posted in Android, Mobile | Tagged , , , , , , , , , , | 1 Comment