Tag Archives: remote access
How important is professional remote support software during lockdown?
According to Matic Nartnik, system administrator at the University of Ljubljana, remote support software ISL Online “was a lifesaver during the Coronavirus lockdown.” When his team and all the university’s staff, professors and office workers had to switch to working … Continue reading
5 ways to build team culture in a remote work environment
The coronavirus pandemic has brought unforeseen circumstances across various aspects of society. Among all others, also enterprises had to adapt to the new normal. To do their part in curbing the growing number of confirmed cases, organizations have resorted to … Continue reading
Posted in remote work
Tagged coronavirus, covid-19, guide, isl light, remote access, remote support, remote work, remote work software, security, team culture, work from home
Leave a comment
Konica Minolta provides its channel sales partners with ISL Online remote desktop solution
Konica Minolta has been providing remote support to its direct customers for years. They solve 80% of all issues remotely with ISL Online. More than 70,000 remote sessions were held in 2019 alone. Based on this vast positive experience, Konica … Continue reading
Posted in User story
Tagged case study, channel sales, customers feedback, customisation, integration, Konica Minolta, OEM, remote access, remote support
Leave a comment
Updated ISL Light brings upgraded multi-monitor support and many other improvements
ISL Light provides a powerful remote support and remote access tool. With the latest release we have provided an improved multi-monitor support feature, which now allows you to see remote monitors in separate windows and easily toggle between them. Enhancements … Continue reading
Posted in ISL Light Release
Tagged features, ISL Light 4, multi-monitor, multi-window, New release, remote access, remote support
Leave a comment
How to Get Ready for Remote Work
If you come to a point where you can’t come to the office for a period of time, you should prepare yourself in advance. Put in place a structure that will enable you and your team to stay connected, and … Continue reading
ISL Online Partners with Microsoft Japan and SB C&S to Provide Azure-Based Managed Private Cloud Solution for Remote Access to Ease the Adoption of Telework in Japan
ISL Online, in cooperation with their long-time business partner OceanBridge Co., Ltd., established a new partnership with Microsoft Japan and SB C&S (former SoftBank C&S) to offer their secure remote desktop and remote access services as a private cloud hosted … Continue reading
Posted in Business, japan
Tagged azure, business partnership, japan, managed private cloud, microsoft azure, microsoft japan, mpc, remote access, remote support, SB C&S, softbank C&S, telework
Leave a comment
Advanced use of tunnelling protocols through ISL Online
ISL Online’s tunnelling technology is a powerful feature which, besides giving you the possibility to establish a secure RDP connection to a Windows computer in a remote network, also provides you with a few other advantages. You can create a … Continue reading
Posted in RDP, Tunnelling
Tagged ISL AlwaysOn, ISL Light 4, jump box, RDP, remote access, remote desktop, route rdp, tunneling, tunnelling technology, tunnels, unattended remote access
Leave a comment
How to secure an RDP connection without VPN?
(Last updated on July 30, 2020) Route it via ISL Online remote desktop software! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. … Continue reading
Posted in ISL Light, RDP
Tagged aon, ISL AlwaysOn, isl light, microsoft remote desktop, New release, RDP, remote access, remote desktop protocol, route rdp, secure rdp, tunneling, vpn
2 Comments
ISL Online listed first in the PC Pro remote support software review
ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.
Meet ISL Online in Singapore at ConnectTechAsia
ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, will exhibit its technology at ConnectTechAsia: the largest B2B ICT event in Asia-Pacific region. ISL Online will … Continue reading
ISL Online expands its business network in Japan and launches new remote desktop brands at Japan IT Week
ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, has launched a newly branded remote support and remote access software on the Japanese market. This is … Continue reading
EasySecure: We wanted a future-proof and no-nonsense solution to provide efficient remote support
EasySecure have tried different remote support tools, including leading market providers, but they have found their peace with ISL Online remote desktop. We have reached out to Chester Vliegenthart from EasySecure to share their experience. In his words, ISL Online … Continue reading
Grenline Pet: After years of frustration with remote access tools, we have finally found satisfaction with ISL Online
Greenline Pet is a three-year old software-as-a-service (SaaS) start-up that makes redeeming coupons and rebates on commonly-used pet medications easier. In the year that Greenline has been using ISL Online, they have achieved an impressive 98% success rate with virtual … Continue reading
Posted in User story
Tagged greenline pet, ISL Online benefits, remote access, remote desktop, remote support, success story, veterinary
Leave a comment
Execute local AutoHotkey scripts on a remote computer
Anyone who likes shortcuts will be happy to know that ISL Light supports AutoHotkey. ISL Online remote desktop software enables the AutoHotkey scripts which are running on operator’s computer to be executed on the remote computer.
Cad Toner: We would recommend ISL Online to any company searching for a professional and secure remote desktop software
Cad Toner, the leader and largest distributor of remanufactured cartridges and printing consumables in northern Mexico, solves over 200 technical issues every day using ISL Online remote desktop software. We have been talking to their IT manager Guadalupe Gaytan, who … Continue reading
Here’s how you can access a remote computer faster
If you’re one of those that often access a specific unattended remote computer, we have a great tip for you. It will help you speed up the process of connecting to the remote computer and it will optimise your remote … Continue reading
Set up unattended remote access using a 12-digit code
When adding a remote computer to your ISL AlwaysOn list, the usual practice is to send an invitation email to your client, who opens the provided link and installs the ISL AlwaysOn agent onto their computer. But, did you know … Continue reading
Access a remote computer with user’s consent
Often the easiest and fastest way to provide remote desktop support is to install a remote access agent (ISL AlwayOn) on your client’s computer. This allows the subsequent support sessions to be launched anytime and from anywhere with no interaction … Continue reading
