Tag Archives: remote access
Execute local AutoHotkey scripts on a remote computer
Anyone who likes shortcuts will be happy to know that ISL Light supports AutoHotkey. ISL Online remote desktop software enables the AutoHotkey scripts which are running on operator’s computer to be executed on the remote computer.
Cad Toner: We would recommend ISL Online to any company searching for a professional and secure remote desktop software
Cad Toner, the leader and largest distributor of remanufactured cartridges and printing consumables in northern Mexico, solves over 200 technical issues every day using ISL Online remote desktop software. We have been talking to their IT manager Guadalupe Gaytan, who … Continue reading
Here’s how you can access a remote computer faster
If you’re one of those that often access a specific unattended remote computer, we have a great tip for you. It will help you speed up the process of connecting to the remote computer and it will optimise your remote … Continue reading
Set up unattended remote access using a 12-digit code
When adding a remote computer to your ISL AlwaysOn list, the usual practice is to send an invitation email to your client, who opens the provided link and installs the ISL AlwaysOn agent onto their computer. But, did you know … Continue reading
Access a remote computer with user’s consent
Often the easiest and fastest way to provide remote desktop support is to install a remote access agent (ISL AlwayOn) on your client’s computer. This allows the subsequent support sessions to be launched anytime and from anywhere with no interaction … Continue reading
Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building … Continue reading
Posted in corporate remote desktop, costumisation, customer service, desktop sharing, ISL Light, isl online, IT support, middle east, remote access, Remote support, User story
Tagged business remote support, customer service, desktop sharing, isl online, IT support, local use, remote access, remote access without internet, remote desktop, remote desktop software, remote desktop support, restriction on features, user story
1 Comment
Devon Air Ambulance: ISL Online contributed to an enormous productivity rise
In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading
Posted in donation, ISL Light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote desktop support, Remote support, User story
Tagged customer service, Devon Air Ambulance, donation, isl light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote support, technical support, uk, user story
Leave a comment
Protect your ISL Online account with two-factor authentication
Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading
Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication
Tagged 2fa, How to, isl light, isl online, IT support, remote access, remote access security, remote desktop, remote support, remote support security, security, two-factor authentication
Leave a comment
Meet ISL Online at SMAU in Milan
It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October. It’s a great opportunity to get a taste of … Continue reading
Posted in business as usual, challenge, exhibition, expo, isl online, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, Smau, technology, trade show
Tagged business remote support, isl online, IT expo, IT support, Italy, remote access, remote control, remote desktop, remote desktop software, remote support, Smau, trade show
Leave a comment
With the ISL Online remote desktop solution, Brazilian software giant AlterData supports a million clients yearly
One of the largest software companies in Brazil and one of the best places to work in Rio de Janeiro, AlterData Software scaled up from the basic open-source tool UltraVNC to the branded feature-rich ISL Online’s Private Cloud solution in … Continue reading
ISL Online releases a remote support app for Windows 10 Mobile devices
It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading
Posted in ISL Light, isl online, Mobile, Windows Mobile
Tagged access a remote Windows phone or tablet, access and control a remote Windows 10 Mobile, connect to a Windows, control remote devices, Controlling a Windows 10 Mobile, helpdesk centres, mobile devices, remote access, remote control, remote screen, remote support, remote support app, support services, tech support of Windows devices, troubleshooting remote devices, Windows 10 Mobile, Windows devices, Windows Mobile
1 Comment
Get the updated ISL Light for Android
Android users, you will be happy to hear that a recently updated remote desktop app ISL Light 3.0.1 for Android awaits you on Google Play. You are welcome to get the update, which resolves a few frequently reported bug fixes, … Continue reading
ISL Light 4.1 brings remote computer grouping and enhanced devices management
ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading
ISL Light integrated with Devolutions Remote Desktop Manager
We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading
Server License users, it’s time to move from SHA-1 to SHA-2 encryption
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update
Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy
Leave a comment
Remote desktop session recording gets a makeover in ISL Player 4.0
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording
Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback
1 Comment
A techie fixes his cousin’s laptop with a black screen using ISL Online remote access
As a remote desktop support software provider, we regularly receive great success stories written by satisfied customers who want to share a remote support case that went exceptionally well. Occasionally, we get a story that stands out, so we wish … Continue reading
ISL Online cloud remote desktop service is built on a strong technological commitment
Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading
Posted in cloud computing, corporate remote desktop, isl online, On-Premises, Private Cloud, SaaS, technology
Tagged cloud, cloud architecture, cloud benefits, cloud network, cloud-based saas, data security, enterprise, private cloud, remote access, remote desktop, remote desktop private cloud, remote desktop service, troubleshooting, uptime
Leave a comment
AVG Business Adds ISL Online Powered Premium Remote Control in their Managed Workplace 9.2
Tweet this: @AVGFree partners with @ISL_Online to provide an integrated #RemoteAccess solution from one platform to their #MSP ISL Online, the enterprise remote desktop software provider, is proud to announce OEM partnership with AVG® Technologies N.V. (NYSE: AVG), the online … Continue reading
Posted in corporate remote desktop, integration, ISL Light, isl online, remote access, remote desktop, remote mobile control, Uncategorized
Tagged access remote computers, avast, AVG Business, AVG Technologies, integrated remote access, integrated remote control, managed service provider, Managed Workplace 9.2, MSP, OEM, Premium Remote Control, remote access, remote desktop control software, remote monitoring and management, RMM
2 Comments
ISL Light ready for Windows 10
Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading
Official ISL Online Blog 