Tag Archives: remote desktop support
Do you know what the tallest building in the world and ISL Online remote desktop software have in common?
The answer is Emaar Properties. Emaar, located in Dubai, the United Arab Emirates (UAE), is one of the largest real estate developers in the UAE and is known for various large-scale projects such as developing Burj Khalifa, the tallest building … Continue reading
Posted in corporate remote desktop, costumisation, customer service, desktop sharing, ISL Light, isl online, IT support, middle east, remote access, Remote support, User story
Tagged business remote support, customer service, desktop sharing, isl online, IT support, local use, remote access, remote access without internet, remote desktop, remote desktop software, remote desktop support, restriction on features, user story
1 Comment
Bolton Gate Services: Efficient mobile device remote support reduced our downtime and boosted our productivity
Providing great remote desktop services to all of our clients is not only our job, it is also our passion. In this innovative and ever-changing process, what we value the most is our users’ feedback. Based on your feedback, needs … Continue reading
Posted in Android, isl online, IT support, Mobile, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, SaaS, User story
Tagged android, business remote support, customer service, desktop sharing, isl light, IT support, mobile, remote desktop software, remote desktop support, remote support, user story
Leave a comment
HDI Brazil: Make a difference in your customer support service
Remote desktop software is the linchpin of any IT department, it’s a must-have piece of software if you want to support your clients efficiently. An efficient remote support service, simple to use, yet flexible enough to meet specific needs of … Continue reading
Posted in corporate remote desktop, desktop sharing, exhibition, expo, HDI, isl online, IT support, ITC event, Managed Private Cloud, OEM customisation, Private Cloud, remote desktop, remote desktop support, Remote support, trade show, Uncategorized
Tagged AlterData, business remote support, customer service, customer support, customisation, HDI, isl online, IT support, ITSM, managed private cloud, private cloud, remote desktop, remote desktop software, remote desktop support, remote support, saas
Leave a comment
Do you want to make your remote desktop support smarter? Come to SITS!
We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading
Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show
Tagged integration, isl online, isl online demo, IT support, ITSM conference, remote desktop, remote desktop software, remote desktop support, remote support, SITS, two-factor authentication
Leave a comment
A techie fixes his cousin’s laptop with a black screen using ISL Online remote access
As a remote desktop support software provider, we regularly receive great success stories written by satisfied customers who want to share a remote support case that went exceptionally well. Occasionally, we get a story that stands out, so we wish … Continue reading
A new look and feel for the end-user remote desktop app ISL Light Client
We are proud to announce the release of a redesigned remote desktop support end-user application ISL Light Client for Windows, Mac and Linux, which now matches the state-of-the-art design of the operator application ISL Light 4. You are welcome to … Continue reading
ISL Online Showcasing at GITEX
For the fifth year in a row, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Dubai’s GITEX Technology Week, the number 1 technology event in the MEASA region with 139,000+ ICT professionals from 144 countries. You are welcome … Continue reading
Posted in isl online, trade show
Tagged chat solution, dubai, gitex, live chat, remote desktop support, technology week, trade show
Leave a comment
Sneak peak from HDI: ISL Light remote desktop on iPhone
Our HDI guys are still in Las Vegas showcasing the latest of ISL Online web collaboration suite relevant to help desk services. Yesterday, they showed us a sneak peek of the remote desktop support software ISL Light connecting from the … Continue reading
Sneak peak from HDI: ISL Light on iPad
Since yesterday, the Help Desk conference & expo HDI is in full force in Las Vegas and ISL Online is already flexing its muscles by showing everything their zealous developers have managed to work up in the last year. For … Continue reading
ISL Online Stand at HDI Conference & Expo Opens Today
Here he is, Bobo, our employee of the month, the remote access guru resting exhausted from catching the waves day in, day out. The photograph he had sent us from his last surfing vacation turned out to be perfect for … Continue reading
Work habits in Japan and the UK as seen by ISL Online
Ever since I started working on the post related to the Japanese servers during the devastating earthquake and tsunami, my thoughts have been turning to the surprising fact that the Japanese work until midnight as you can see from this … Continue reading
ISL Light Remote Access Program: Taking a Peek under the Hood
In recent years, we’ve witnessed a mass of remote access solutions flooding the Internet. Most of them offer a somewhat satisfactory set of features, but I prefer to stick with familiar vendors. ISL Online has been one of the first … Continue reading
Posted in ISL Light, remote desktop, remote desktop support, review
Tagged audio, desktop sharing, file transfer, isl light, ISL Light 3.3, isl light review, isl online, remote access, remote desktop review, remote desktop support, remote printing, session recording, video, whiteboard
Leave a comment
Best desktop sharing experience with ISL Light 3.3
That’s either extra fast or extra quality desktop sharing. With the turbo fast desktop sharing you can share a high definition content like a video, multimedia software, and CAD with the remote user. Once you establish the connection, ISL Light … Continue reading
Received fake tech support?
Have you received an unexpected phone call from a so-called »Microsoft expert« claiming to have received a report of serious virus problems from your computer? Or maybe you indeed needed technical support for your computer but contacted the wrong support … Continue reading
Posted in remote support security
Tagged cold calling, isl light, remote desktop support, scam, scammers
Leave a comment
How Remote Desktop Support Makes Life Easier
I wake up, do my chores, hit the road, reach office and switch on the computer – every single work day. I got used to it. In fact, I settled so comfortably into this routine that when the computer systems … Continue reading
Official ISL Online Blog 