Tag Archives: remote support
ISL Online releases a remote support app for Windows 10 Mobile devices
It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading
Posted in ISL Light, isl online, Mobile, Windows Mobile
Tagged access a remote Windows phone or tablet, access and control a remote Windows 10 Mobile, connect to a Windows, control remote devices, Controlling a Windows 10 Mobile, helpdesk centres, mobile devices, remote access, remote control, remote screen, remote support, remote support app, support services, tech support of Windows devices, troubleshooting remote devices, Windows 10 Mobile, Windows devices, Windows Mobile
1 Comment
ISL Online Remote Desktop showcases at GITEX 2016 in Dubai
GITEX Technology Week, the number 1 technology event in the MENA region and the third largest in the world, opened on Sunday, featuring cutting-edge technologies by over 4,000 global tech leaders from over 60 countries. ISL Online is showcasing the … Continue reading
ISL Online integrates with Autotask to deliver best-in-class IT business management and remote desktop service
We are excited to announce ISL Online is now integrated with Autotask, one of the world’s leading IT Service Management solutions, and available to MSPs and other Autotask users. The integration is designed to help Managed Service Providers and IT … Continue reading
Get the updated ISL Light for Android
Android users, you will be happy to hear that a recently updated remote desktop app ISL Light 3.0.1 for Android awaits you on Google Play. You are welcome to get the update, which resolves a few frequently reported bug fixes, … Continue reading
ISL Online Gets a Complete Makeover in ISL Conference Proxy 4.3
We are proud to announce the release of ISL Conference Proxy 4.3 for Windows and Linux with server-side modules for remote desktop and other collaborative services. ISL Online built a lot of value into the new version of the ISL … Continue reading
ISL Light 4.1 brings remote computer grouping and enhanced devices management
ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading
ISL Light integrated with Devolutions Remote Desktop Manager
We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading
Server License users, it’s time to move from SHA-1 to SHA-2 encryption
IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.
Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update
Tagged code signing certificate, ISL Conference Proxy, IT support, remote access, remote deskop, remote support, security upgrade, server license, server license users, sha-1, sha-2, upgrade isl conference proxy
Leave a comment
Remote desktop session recording gets a makeover in ISL Player 4.0
ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading
Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording
Tagged IT support, player, remote access, remote control, remote desktop, remote software, remote support, session playback, session recording, tech support, video playback
1 Comment
ISL Online Launches Managed Private Cloud for Corporate Remote Desktop in Japan
ISL Online, an enterprise remote desktop software provider, is proud to introduce a Managed Private Cloud platform for highly secure and reliable remote desktop services in Japan. Remote desktop services that simply work 24/7/365 and the user has full control … Continue reading
Posted in cloud computing, corporate remote desktop, desktop sharing, isl online, Managed Private Cloud, Private Cloud, Uncategorized
Tagged cloud remote desktop, corporate remote desktop, corporate remote support, enterprise remote desktop, japan, managed private cloud, Oceanbridge, on-premises remote desktop, private space, remote support, secure remote desktop
1 Comment
Troubleshoot remote iPhone, iPad and iPod touch effectively with ISL Light iOS 3.2
ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading
Posted in cross-platform, iOS, ISL Light, isl online, Mobile, remote mobile control, Remote support, Uncategorized, update
Tagged how to control iphone remotely, ios mobile device, ios remote access, iphone remote control, remote control of ios devices, remote support, screen sharing, screen sharing ios
Leave a comment
ISL Light ready for Windows 10
Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading
Introducing ISL Light 4: the future of remote desktop starts here
Tweet this: Meet ISL Light 4 – a powerful remote support solution. Great desktop sharing, ultrafast connections, seamless design http://goo.gl/Ium552. Presenting a new generation remote desktop support solution. ISL Light 4 is powerful, yet simple. Robust, yet effortless. Elegant, yet … Continue reading
We’ve redesigned the ISL Online web experience with you in mind
We are proud to present the redesigned ISL Online website! The refreshed website follows the modern flat-design trends as it is not only attractive, easy to navigate and mobile-friendly, but it also has simplified content, and an overall aesthetic appeal. … Continue reading
Here Is How Corporate Users Should Choose Remote Support Software
Choosing the right software for your IT support can be beyond challenge. The challenge, of course, is to find a remote support solution that matches your unique needs perfectly and to incorporate it in your environment. Let’s explore the options … Continue reading
Posted in corporate remote desktop, On-premises remote support, remote desktop support, Remote support, remote support security, Uncategorized
Tagged corporate it support, corporate remote support, customer support for enterprise, enterprise instant messaging, enterprise remote support, remote desktop, remote support
1 Comment
ISL Online Showcasing in Colombia at EXPO MiPyme DIGITAL 2014
For the first time, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Bogotá’s EXPO MiPyme DIGITAL 2014, the number one Colombian ICT fair for MSME businesses. You are welcome to find us at Stand No.109. ISL Online at … Continue reading
Posted in isl online, trade show
Tagged colombia, EXPO MiPyme DIGITAL, fair, ICT Colombia, remote support, showcase
Leave a comment
Do Your Customers Speak a Different Language? Choose Live Chat with Automated Translations
“¡hola”, “Pozdravljeni”, “你好” … How often do you have troubles understanding and assisting your international customers? While finding a local partner might be the best solution for high priority markets, offering a live chat customer service with high quality automated … Continue reading
ISL Online Showcasing at SITS in London
After an enjoyable week at the Vegas’s HDI, we are headed for yet another exciting event this week.
Posted in isl online, trade show, Uncategorized
Tagged event london, IT support, remote support, service desk, SITS
1 Comment
ISL Online’s Remote Support and Web Conferencing SaaS at 99.9667% Uptime in 2010
The issue of how to implement software can be beyond challenge, particularly when so many options are proffered as suitable nowadays. If typical software consummation focused on on-premises software installation in the past, today, there is also software as a … Continue reading
Posted in cloud computing, isl online, technology
Tagged cloud, online collaboration, private cloud, remote support, saas, web conferencing
Leave a comment
Users Talk: Laptop & PC Repairs
One name; hundreds of user stories. ISL Online. Every month or so we reach out to the ones we value most – our users. Each tells its own unique story. This month we are visiting northern London’s suburbs, Stanmore, where … Continue reading
Posted in isl online, Uncategorized, User story
Tagged IT support, laptop repair, remote control, remote desktop, remote support, user story
2 Comments
