Tag Archives: remote support

Hello Asia!

Posted on May 22, 2017 by

After a successful HDI in Washington, the ISL Online team landed today in Singapore to showcase its remote desktop software at CommunicAsia 2017, one of the largest ICT events in the Asia-Pacific region. CommunicAsia lines up an impressive display of … Continue reading →

Posted in Asian market, communicasia, EU Gateway, exhibition, expo, isl online, IT support, japan, Managed Private Cloud, remote desktop, remote desktop support, Remote support, SaaS, trade show | Tagged , , , , , , , | Leave a comment

One way to help save the environment: remote working

Posted on January 3, 2017 by

With the political outcome in the USA, we’ve probably all wondered about its impending effects on Mother Earth. How could we possibly make it green again without major political powers on board. Now more than ever, businesses and individuals need … Continue reading →

Posted in green IT, Remote support, remote work | Tagged , , , , , , , , , , , , , | Leave a comment

With the ISL Online remote desktop solution, Brazilian software giant AlterData supports a million clients yearly

Posted on December 14, 2016 by

One of the largest software companies in Brazil and one of the best places to work in Rio de Janeiro, AlterData Software scaled up from the basic open-source tool UltraVNC to the branded feature-rich ISL Online’s Private Cloud solution in … Continue reading →

Posted in Private Cloud, User story | Tagged , , , , , , , , , , , , | Leave a comment

ISL Online releases a remote support app for Windows 10 Mobile devices

Posted on November 7, 2016 by

It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading →

Posted in ISL Light, isl online, Mobile, Windows Mobile | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

ISL Online Remote Desktop showcases at GITEX 2016 in Dubai

Posted on October 18, 2016 by

GITEX Technology Week, the number 1 technology event in the MENA region and the third largest in the world, opened on Sunday, featuring cutting-edge technologies by over 4,000 global tech leaders from over 60 countries. ISL Online is showcasing the … Continue reading →

Posted in expo, ITC event, trade show | Tagged , , , , , , , , , , | Leave a comment

ISL Online integrates with Autotask to deliver best-in-class IT business management and remote desktop service

Posted on August 30, 2016 by

We are excited to announce ISL Online is now integrated with Autotask, one of the world’s leading IT Service Management solutions, and available to MSPs and other Autotask users. The integration is designed to help Managed Service Providers and IT … Continue reading →

Posted in integration | Tagged , , , , , , , , , | Leave a comment

Get the updated ISL Light for Android

Posted on August 12, 2016 by

Android users, you will be happy to hear that a recently updated remote desktop app ISL Light 3.0.1 for Android awaits you on Google Play. You are welcome to get the update, which resolves a few frequently reported bug fixes, … Continue reading →

Posted in Android, Mobile | Tagged , , , , , , , , , , | 1 Comment

ISL Online Gets a Complete Makeover in ISL Conference Proxy 4.3

Posted on June 29, 2016 by

We are proud to announce the release of ISL Conference Proxy 4.3 for Windows and Linux with server-side modules for remote desktop and other collaborative services. ISL Online built a lot of value into the new version of the ISL … Continue reading →

Posted in ISL Conference Proxy, isl online, server license, update | Tagged , , , , , , , | 1 Comment

ISL Light 4.1 brings remote computer grouping and enhanced devices management

Posted on April 13, 2016 by

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading →

Posted in ISL Light, Uncategorized, update | Tagged , , , , , , , , , , , , | Leave a comment

ISL Light integrated with Devolutions Remote Desktop Manager

Posted on March 9, 2016 by

We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading →

Posted in corporate remote desktop, integration, Uncategorized | Tagged , , , , , , , , | Leave a comment

Server License users, it’s time to move from SHA-1 to SHA-2 encryption

Posted on January 13, 2016 by

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

Posted on January 8, 2016 by

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading →

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | 1 Comment

Troubleshoot remote iPhone, iPad and iPod touch effectively with ISL Light iOS 3.2

Posted on September 24, 2015 by

ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading →

Posted in cross-platform, iOS, ISL Light, isl online, Mobile, remote mobile control, Remote support, Uncategorized, update | Tagged , , , , , , , | Leave a comment

ISL Light ready for Windows 10

Posted on August 18, 2015 by

Although the most widely used OS is still Windows 7 with a 60.75% market share, followed by Windows 8.1 with a mere 13.09% and the still popular Windows XP at 11.74%, Windows 10 is here and hitting the world attention. … Continue reading →

Posted in ISL AlwaysOn, ISL Light, remote access, Remote support | Tagged , , , , , , , | Leave a comment

We’ve redesigned the ISL Online web experience with you in mind

Posted on June 13, 2014 by

We are proud to present the redesigned ISL Online website! The refreshed website follows the modern flat-design trends as it is not only attractive, easy to navigate and mobile-friendly, but it also has simplified content, and an overall aesthetic appeal. … Continue reading →

Posted in Redesign, Uncategorized | Tagged , , , , , , , , | Leave a comment

Here Is How Corporate Users Should Choose Remote Support Software

Posted on May 12, 2014 by

Choosing the right software for your IT support can be beyond challenge. The challenge, of course, is to find a remote support solution that matches your unique needs perfectly and to incorporate it in your environment. Let’s explore the options … Continue reading →

Posted in corporate remote desktop, On-premises remote support, remote desktop support, Remote support, remote support security, Uncategorized | Tagged , , , , , , | 1 Comment

ISL Online Showcasing in Colombia at EXPO MiPyme DIGITAL 2014

Posted on March 19, 2014 by

For the first time, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Bogotá’s EXPO MiPyme DIGITAL 2014, the number one Colombian ICT fair for MSME businesses. You are welcome to find us at Stand No.109. ISL Online at … Continue reading →

Posted in isl online, trade show | Tagged , , , , , | Leave a comment

Do Your Customers Speak a Different Language? Choose Live Chat with Automated Translations

Posted on July 23, 2013 by

“¡hola”, “Pozdravljeni”, “你好” … How often do you have troubles understanding and assisting your international customers? While finding a local partner might be the best solution for high priority markets, offering a live chat customer service with high quality automated … Continue reading →

Posted in instant messaging, ISL Pronto, ISL Pronto - GeoFluent, live chat | Tagged , , , , , , | 2 Comments