Tag Archives: user feedback
ISL Online year in review: 2022 highlights
The festive season is in full swing, and this is usually the time when many of us look back at what we have accomplished and where there is still room for improvement. That’s exactly what we will try to do … Continue reading
ISL Online year in review: a look back on milestones made in 2021
The year 2021 was an eventful one, and worth taking a look at. Not only has it brought to light the need for advanced attention to IT security, it also stirred up the continued uptake of remote support software. As … Continue reading
A big car dealership group saves 2000 man-hour per year with ISL Online
Grupo Fame has more than 50 car dealerships spread across Michoacán, Querétaro and Mexico City in Mexico. The leading car dealership needed a solution that would enable it to provide immediate and efficient support to all users in the organization … Continue reading
Posted in User story
Tagged case study, covid, grupo fame, isl online, mexico, success story, unattended access, user feedback
Leave a comment
How important is professional remote support software during lockdown?
According to Matic Nartnik, system administrator at the University of Ljubljana, remote support software ISL Online “was a lifesaver during the Coronavirus lockdown.” When his team and all the university’s staff, professors and office workers had to switch to working … Continue reading
ISL Online Wins »Best Ease of Use« Badge from Capterra
We are proud to announce that ISL Online has been awarded the badge for Best Ease of Use 2019 in the remote support category from Capterra, the world’s leading software review platform. Capterra, a Gartner-owned platform, once a year synthesizes … Continue reading
Posted in Awards, Remote support
Tagged award, Capterra, customer service, ease of use, easy to use, gartner, references, remote desktop, remote support, reviews, user experience, user feedback, UX
Leave a comment
Official ISL Online Blog 