Tag Archives: user feedback

How important is professional remote support software during lockdown?

Posted on January 19, 2021 by barbaraisl

According to Matic Nartnik, system administrator at the University of Ljubljana, remote support software ISL Online “was a lifesaver during the Coronavirus lockdown.” When his team and all the university’s staff, professors and office workers had to switch to working … Continue reading →

Posted in User story | Tagged administrative mode, case study, coronavirus, isl light, lockdown, remote access, remote support, remote work, university, user feedback, user interview, user story | Leave a comment

ISL Online Wins »Best Ease of Use« Badge from Capterra

Posted on August 22, 2019 by barbaraisl

We are proud to announce that ISL Online has been awarded the badge for Best Ease of Use 2019 in the remote support category from Capterra, the world’s leading software review platform. Capterra, a Gartner-owned platform, once a year synthesizes … Continue reading →

Posted in Awards, Remote support | Tagged award, Capterra, customer service, ease of use, easy to use, gartner, references, remote desktop, remote support, reviews, user experience, user feedback, UX | Leave a comment

Tag Archives: user feedback

How important is professional remote support software during lockdown?

ISL Online Wins »Best Ease of Use« Badge from Capterra

ISL Online Blog

Latest news, tips and tricks on remote desktop, live chat, web conferencing.

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