ISL Online’s Stand Ready: Let’s Salsa in Bogotá!

EXPO MiPyme DIGITAL 2014, the number one Colombian ICT fair for MSME businesses, is soon to open its doors to the visitors, and our team is ready to show you around everything new and exciting at ISL Online.

How to Access a Remote Computer in 7 Seconds

We’re excited to introduce today the fastest remote access software so far, which lets you connect to an unattended remote computer in record time of only 7 seconds. ISL AlwaysOn 2.2 also brings a remarkably easy-to-use file transfer and full compatibility with Microsoft Windows 8.1.

ISL Online Showcasing in Colombia at EXPO MiPyme DIGITAL 2014

For the first time, ISL Online is exhibiting its Enterprise Remote Desktop solutions at Bogotá’s EXPO MiPyme DIGITAL 2014, the number one Colombian ICT fair for MSME businesses. You are welcome to find us at Stand No.109. ISL Online at EXPO MiPyme DIGITAL 2014: Stand 109. Where? Bogotá, Compensar Convention Center. When? March 26 to […]

Everything Back to Normal Due to Round-the-Clock Eager Support

Sunday morning started early with something resembling a “mayday” call from our Japanese partners, who discovered the issue in our remote desktop software ISL Light when the rest of us were still sound asleep. A team of the best engineers at ISL Online soon gathered in the headquarters and figured that the issue was hidden […]

Cannot establish a Connection? (Updated)

IMPORTANT NOTICE: We have unfortunately detected an issue with the ISL Light application due to a security certificate expiry. You may find you are unable to establish a remote desktop connection. ISL Online tech team has been working hard to resolve the problem and have already released the update. Please read instructions below how to […]

Five Best Cross-Platform Remote Access Software Products

With so many remote access services claiming cross-platform performance, can we indeed connect to a remote computer regardless of the platform? I dug deep into the business remote desktop market, with special interest in the ability to connect from and to any platform and device, and made a comparison of the five best cross-platform remote […]

Alternative to LogMeIn for SME Fifth of Its Price

LogMeIn’s free remote access product, LogMeIn Free, is shutting down, while the company tries to move their free users over to a (over) paid model. But, watch out LogMeIn users, here is a better alternative for everyone seeking performance and value. ISL Online All-in-One offers everything a business needs for a smooth customer support service […]

All-New Private Box Available to Empower Your Corporate IT Support

ISL Online has announced that all-new Private Box will be available to order starting on Thursday, January 23. Private Box is engineered for an unparalleled real-time customer service in a secure corporate environment. It features cross-platform remote desktop control with installable access to unattended computers, live chat for website, and web conferencing pre-installed and pre-configured […]

How Effective Your Online Customer Service Really Is

In a busy support centre it can be difficult to point out who is performing better than the others, who can easily handle eight simultaneous chats and who can provide answers before clients even submit their questions. Either way, making data-driven decisions on staffing, supervisory, and administrative goals requires powerful reporting. ISL Online has added […]