The History of Remote Work and How IT Remote Support Tools Can Help

Remote work has taken the world by storm and it shows no signs of slowing down. In any case, most organisations are finding it increasingly relevant to let their employees work from home. As the need to work from anywhere continues to rise, there is also a need for efficient remote support to ensure less […]

A big car dealership group saves 2000 man-hour per year with ISL Online

Grupo Fame has more than 50 car dealerships spread across Michoacán, QuerĂ©taro and Mexico City in Mexico. The leading car dealership needed a solution that would enable it to provide immediate and efficient support to all users in the organization and keep its IT services up to date via remote management. Such a solution needed […]

ISL Online was not compromised by the recent VSA Security Incident

We are receiving many questions about the recent cyberattack that affected some Kaseya customers on July 2, 2021. We fully understand your concern and realize that with every incident like this, the importance of cybersecurity comes to the fore. We would like to assure our users that ISL Online software was NOT AFFECTED IN ANY […]

How to Access a Remote Computer as an Administrator with ISL Online

What do you do if you want to help a remote user who is logged on to a Windows computer with a non-admin account, and you need to perform administrative activities on the remote device? You need remote access software that is UAC compatible and will allow you to login and perform as an administrator […]

ISL Online is the Best Overall Remote Desktop Software according to Investopedia

We are super excited to announce that ISL Online has been ranked as the best overall remote desktop software of 2021 by Investopedia! The Investopedia team picked ISL Online as the winning remote desktop software because of its ease of use for both customers and remote workers, cross-platform support, and flexible pricing structure.

ISL Online named FrontRunner for Remote Support Software

We are excited to announce that we have been named a FrontRunner for Remote Support Software by Software Advice, a Gartner company. According to ratings from real software users ISL Online was ranked ahead of Teamviewer and many other well-known remote support software products for usability and customer satisfaction.   Read a side by side […]

Uptime 2020: ISL Online remote desktop services guarantee four-nines of availability

In 2020 ISL Online performed at an outstanding 99.9922% uptime. In times when we have witnessed a soaring demand for connectivity and the importance of services running without interruptions was greater than ever, ISL Online delivered reliable and secure remote desktop services and allowed its users efficient remote work.  

How important is professional remote support software during lockdown?

According to Matic Nartnik, system administrator at the University of Ljubljana, remote support software ISL Online “was a lifesaver during the Coronavirus lockdown.” When his team and all the university’s staff, professors and office workers had to switch to working from home overnight, an efficient and reliable remote support and access product was critical.

5 ways to build team culture in a remote work environment

The coronavirus pandemic has brought unforeseen circumstances across various aspects of society. Among all others, also enterprises had to adapt to the new normal. To do their part in curbing the growing number of confirmed cases, organizations have resorted to remote work strategies.