Due to the pandemic, educational institutions faced the challenge of maintaining continuity in their educational programmes and offering courses remotely. In this article, learn how Universidad Pontificia Bolivariana (UPB) used remote access software to help students access the university’s computer labs and continue their courses.
According to Matic Nartnik, system administrator at the University of Ljubljana, remote support software ISL Online “was a lifesaver during the Coronavirus lockdown.” When his team and all the university’s staff, professors and office workers had to switch to working from home overnight, an efficient and reliable remote support and access product was critical.
Mitsubishi Chemical Systems (MCS) provides comprehensive IT technical services to about 100 companies of Mitsubishi Chemical Holdings Group (MCHG) located in Japan and in overseas countries of Asia-Pacific region. To promptly support 32,000 employees, they count on ISL Online remote desktop software.
We have reached out to Mr. Koji Okuda, a Group Manager from the ICT Infrastructure Division of MCS, which claims “ISL Online remote desktop is a reliable and responsive tool, essential for MCS to be able to serve such a massive number of users efficiently and solve issues on time”.
Cad Toner, the leader and largest distributor of remanufactured cartridges and printing consumables in northern Mexico, solves over 200 technical issues every day using ISL Online remote desktop software.
We have been talking to their IT manager Guadalupe Gaytan, who gave us a nice insight on how they have been using ISL Online in the last three years.
Official ISL Online Blog