Un año más ISL Online hace público a todos sus usuarios el dato de disponibilidad anual de su Nube Global, formada por más 90 servidores distribuidos en todo el mundo, que establecen año tras año millones de sesiones escritorio remoto. El resultado de 2019 ha sido sorprendente con un 99.9846% de disponibilidad, lo que se traduce en un tiempo de inactividad acumulado de tan solo 81 minutos.
En el último año se incrementaron las amenazas al protocolo RDP, así como la cantidad de ataques, esto expone más que nunca tu servidor, sobre todo si es publicado en internet.
Performing at an excellent 99.9846% uptime in 2019, ISL Online, once again, delivered a high degree of reliability for businesses using their remote desktop software as a service. ISL Online’s public cloud, which consists of over 90 servers worldwide, hosted millions of remote support and remote access sessions with a cumulative downtime of only 81 minutes throughout the year.
ISL Online obtiene una de las puntuaciones más altas en el Ranking Europeo de Satisfacción de Usuarios de G2
ISL Online, proveedor global de software de escritorio remoto, ha conseguido un meritorio segundo puesto en el ranking de satisfacción de usuarios de G2 en la categoría de software de soporte remoto. Este ranking es elaborado en base a las reseñas verificadas de usuarios para la región de Europa en el reporte invernal de G2.
In its independent remote support software review, c’t magazine, the computer magazine with the most subscribers in Europe gives the highest score to ISL Online. The c’t journalist, Jan Schüßler, points out its ease of use and rich functionalities: »Connection setup and operation are uncomplicated and the functionality is convincing. ISL Online makes it easy for the user looking for help.«
We have released the add-on for ISL Light Remote Desktop app for Android. You are now able to remotely control an LG smartphone or tablet from your PC or Mac and provide efficient technical support to mobile device users.
If you’re a fresh ISL Online user, with a trial or a prepaid license, this one is for you. In this post, we’ll take a quick glance at ISL Light basics and pay attention to some of the useful features you might not be aware of at the beginning.
We are proud to announce that ISL Online has been awarded the badge for Best Ease of Use 2019 in the remote support category from Capterra, the world’s leading software review platform. Capterra, a Gartner-owned platform, once a year synthesizes reviews in a given software category to recognize the most highly-rated products by users.
ISL Online Partners with Microsoft Japan and SB C&S to Provide Azure-Based Managed Private Cloud Solution for Remote Access to Ease the Adoption of Telework in Japan
ISL Online, in cooperation with their long-time business partner OceanBridge Co., Ltd., established a new partnership with Microsoft Japan and SB C&S (former SoftBank C&S) to offer their secure remote desktop and remote access services as a private cloud hosted on Microsoft Azure instances. The easy-to-use and highly-secure remote access solution is affordable and technologically easy-to-deploy and can perform as an efficient telework opportunity.
You’re an IT supporter and you’re using remote desktop software to offer remote support to your customers. Use the below checklist to see how secure is the remote desktop tool you use. Is it secure like a fort or should you suggest a security measures update?
ISL Online, also in 2018, delivered an enviable 99.9852% uptime and has yet again proven that a consistent and strong uptime is the lifeblood of an effective remote desktop service. Without a single major incident in the past year, ISL Online average cloud service availability has been improved to 99.9827%.
No more CeBIT. Sounds strange, right? Well, actually it didn’t come as a surprise, we have all seen CeBIT fade away into a shadow of itself during the last ten years, but nevertheless, it’s not easy to grasp the idea that the once king in the worldwide tech landscape is dead.
Here, at ISL Online, CeBIT brings up a lot of good memories, so it made us reminisce about our beginnings and look back at the history of remote desktop. Looking at social media, it seems we’re not the only one to be somewhat sad to see CeBIT go. On Twitter, you’ll find long threads of posts reliving the best CeBIT moments under hashtags #CebitMemories and #Cebit.
ISL Online’s tunnelling technology is a powerful feature which, besides giving you the possibility to establish a secure RDP connection to a Windows computer in a remote network, also provides you with a few other advantages. You can create a jump box to a remote system or allow local users to access a remote computer through your own computer.
In our previous post, we have covered detailed instructions on how to configure the tunnel and then start an RDP connection via ISL Online (read the blog). Once you have done that you can try out the advanced use cases we present below.
USE CASE 1: Connect to a remote system through a jump box
In this scenario, you install the ISL AlwaysOn remote agent on only one computer in the remote network. This computer serves as a jump box through which you can then connect to any other computer in the same remote network.
Route it via ISL Online remote desktop software! The latest ISL Light allows you to use RDP access to Windows computers running in the remote network without VPN tunneling or making any firewall changes. Instead, you can now route the protocol through the ISL Online safe tunnel.
ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.
(versión en español debajo)
This is the third year in a row that ISL Online will showcase at the SDI Mexico on 20th September. It is a great opportunity to discuss the potential pitfalls in the support process and talk about possible innovations and solutions. With almost 20 years of experience in the remote desktop industry and with customers from almost every industry sector, we are happy to share our knowledge with all the local IT professionals.
When: 20th September
Where: SALÓN BOSQUES, Pedregal No. 24, Molino del Rey, Miguel Hidalgo, Mexico City
ISL Online will attend the Pharmed & Healthcare tradeshow in Vietnam in September. ISL Online will present its state-of-the-art remote desktop software, focusing on the Managed Private Cloud product which enables full control and complete privacy of sensitive medical data.
What: Pharmed & Healthcare Vietnam
When: 19-22 September
Where: Saigon Exhibition and Convention Center, Ho Chi Minh, Vietnam, #Booth H17-19
Our latest ISL Light for Android release includes support for Android TV. This means you can remotely connect to an Android TV box with ISL Online remote desktop software, view the Android TV interface and make annotations to point out the issue to its user and help them solve it.