Tag Archives: remote support

ISL Online Named Leader in the 2019 G2 Report for Remote Support Software

ISL Online has been named a leader in the latest G2 comparison of the best remote support software. ISL Light remote desktop solution nailed a spot among Leaders based on receiving a high customer satisfaction score and having a large … Continue reading

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All you need to know to offer great remote support with ISL Online

If you’re a fresh ISL Online user, with a trial or a prepaid license, this one is for you. In this post, we’ll take a quick glance at ISL Light basics and pay attention to some of the useful features … Continue reading

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ISL Online Wins »Best Ease of Use« Badge from Capterra

We are proud to announce that ISL Online has been awarded the badge for Best Ease of Use 2019 in the remote support category from Capterra, the world’s leading software review platform. Capterra, a Gartner-owned platform, once a year synthesizes … Continue reading

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ISL Online Partners with Microsoft Japan and SB C&S to Provide Azure-Based Managed Private Cloud Solution for Remote Access to Ease the Adoption of Telework in Japan

ISL Online, in cooperation with their long-time business partner OceanBridge Co., Ltd., established a new partnership with Microsoft Japan and SB C&S (former SoftBank C&S) to offer their secure remote desktop and remote access services as a private cloud hosted … Continue reading

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How the end of CeBIT reminded us of the remote desktop technology beginnings?

No more CeBIT. Sounds strange, right? Well, actually it didn’t come as a surprise, we have all seen CeBIT fade away into a shadow of itself during the last ten years, but nevertheless, it’s not easy to grasp the idea … Continue reading

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ISL Online listed first in the PC Pro remote support software review

ISL Online has been listed as a leading product in the latest PC Pro review of remote support software, earning 5 out of 5 starts and receiving the “ITPro Editor’s Choice” badge.

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Visit ISL Online at SDI in Mexico and transform your tech support

(versión en español debajo) This is the third year in a row that ISL Online will showcase at the SDI Mexico on 20th September. It is a great opportunity to discuss the potential pitfalls in the support process and talk … Continue reading

Posted in ITC event, LATAM, Showcasing | Tagged , , , , , , , , , , , | 1 Comment

Remotely support Android TV with ISL Light app

Our latest ISL Light for Android release includes support for Android TV. This means you can remotely connect to an Android TV box with ISL Online remote desktop software, view the Android TV interface and make annotations to point out … Continue reading

Posted in Android, New release | Tagged , , , , , | 2 Comments

Mitsubishi Chemical Systems trusts ISL Online remote desktop to support 32,000 employees of Mitsubishi Chemical Holdings Group

Mitsubishi Chemical Systems (MCS) provides comprehensive IT technical services to about 100 companies of Mitsubishi Chemical Holdings Group (MCHG) located in Japan and in overseas countries of Asia-Pacific region. To promptly support 32,000 employees, they count on ISL Online remote … Continue reading

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Singtel uses ISL Online software to offer efficient remote support in a low bandwidth environment to their clients at the sea

Singtel, the largest mobile network operator in Singapore, approached ISL Online after hearing a presentation of the remote desktop software their CEO gave on the stage at CommunicAsia event in Singapore. Their request was clear – they needed a snappier … Continue reading

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Meet ISL Online in Singapore at ConnectTechAsia

ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, will exhibit its technology at ConnectTechAsia: the largest B2B ICT event in Asia-Pacific region. ISL Online will … Continue reading

Posted in EU Gateway, expo, NXTAsia | Tagged , , , , , , , , , , , , , , , | 1 Comment

ISL Online expands its business network in Japan and launches new remote desktop brands at Japan IT Week

ISL Online, creators of remote support, access and helpdesk software used by technology service providers, helpdesks and IT departments in over 100 countries, has launched a newly branded remote support and remote access software on the Japanese market. This is … Continue reading

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Remotely support iPhone and iPad users via iOS screen sharing

We are proud to present the newest ISL Light for iOS which allows real-time screen sharing in iOS. You can now connect from your Windows, Mac or Linux computer to any iPhone or iPad running on iOS 11 and view … Continue reading

Posted in iOS, New release | Tagged , , , , , , , , , | 1 Comment

Grenline Pet: After years of frustration with remote access tools, we have finally found satisfaction with ISL Online

Greenline Pet is a three-year old software-as-a-service (SaaS) start-up that makes redeeming coupons and rebates on commonly-used pet medications easier. In the year that Greenline has been using ISL Online, they have achieved an impressive 98% success rate with virtual … Continue reading

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Execute local AutoHotkey scripts on a remote computer

Anyone who likes shortcuts will be happy to know that ISL Light supports AutoHotkey. ISL Online remote desktop software enables the AutoHotkey scripts which are running on operator’s computer to be executed on the remote computer.

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Devon Air Ambulance: ISL Online contributed to an enormous productivity rise

In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading

Posted in donation, ISL Light, isl online, ISL Online benefits, IT support, remote access, remote desktop, remote desktop support, Remote support, User story | Tagged , , , , , , , , , , , , | Leave a comment

Protect your ISL Online account with two-factor authentication

Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading

Posted in How to, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, remote support security, security, two-factor authentication | Tagged , , , , , , , , , , , | Leave a comment

Meet ISL Online at SMAU in Milan

It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October.  It’s a great opportunity to get a taste of … Continue reading

Posted in business as usual, challenge, exhibition, expo, isl online, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, Smau, technology, trade show | Tagged , , , , , , , , , , , | Leave a comment