Tag Archives: remote support

Devon Air Ambulance: ISL Online contributed to an enormous productivity rise

In this post dedicated to our users, I’m happy to present Devon Air Ambulance, a team of big-hearted people who have flown over 25,000 lifesaving missions since its first mission in August 1992. With two helicopters, their specialist paramedics in … Continue reading

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Protect your ISL Online account with two-factor authentication

Our latest release featuring two-factor authentication function is ISL Light 4.4 for iOS. You can download the remote desktop mobile app from the App Store. Two-factor authentication for ISL Light iOS is automatically enabled once you turn on 2FA in … Continue reading

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Meet ISL Online at SMAU in Milan

It’s our pleasure to invite you to Milan at the SMAU International event, where we will be showcasing the best of ISL Online remote desktop software from 24th to 26th October.  It’s a great opportunity to get a taste of … Continue reading

Posted in business as usual, challenge, exhibition, expo, isl online, remote access, remote desktop, remote desktop support, remote mobile control, Remote support, Smau, technology, trade show | Tagged , , , , , , , , , , , | Leave a comment

Do you want to make your remote desktop support smarter? Come to SITS!

We, and especially our UK team, are looking forward to visiting SITS 2017 – the Service Desk & IT Support Show. It’s a two-day opportunity to leave our desks, meet up with our clients and prospects to discuss the latest … Continue reading

Posted in cloud computing, corporate remote desktop, exhibition, expo, ISL Light, isl online, IT support, ITC event, remote access, remote desktop, remote desktop support, Remote support, SITS, trade show | Tagged , , , , , , , , , , | Leave a comment

Hello Asia!

After a successful HDI in Washington, the ISL Online team landed today in Singapore to showcase its remote desktop software at CommunicAsia 2017, one of the largest ICT events in the Asia-Pacific region. CommunicAsia lines up an impressive display of … Continue reading

Posted in Asian market, communicasia, EU Gateway, exhibition, expo, isl online, IT support, japan, Managed Private Cloud, remote desktop, remote desktop support, Remote support, SaaS, trade show | Tagged , , , , , , , | Leave a comment

One way to help save the environment: remote working

With the political outcome in the USA, we’ve probably all wondered about its impending effects on Mother Earth. How could we possibly make it green again without major political powers on board. Now more than ever, businesses and individuals need … Continue reading

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With the ISL Online remote desktop solution, Brazilian software giant AlterData supports a million clients yearly

One of the largest software companies in Brazil and one of the best places to work in Rio de Janeiro, AlterData Software scaled up from the basic open-source tool UltraVNC to the branded feature-rich ISL Online’s Private Cloud solution in … Continue reading

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ISL Online releases a remote support app for Windows 10 Mobile devices

It’s here! ISL Online is proud to announce a remote support app ISL Light Client for Windows 10 Mobile devices intended for professional tech support of Windows devices. With this app, technicians can access and control a remote Windows 10 … Continue reading

Posted in ISL Light, isl online, Mobile, Windows Mobile | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

ISL Online Remote Desktop showcases at GITEX 2016 in Dubai

GITEX Technology Week, the number 1 technology event in the MENA region and the third largest in the world, opened on Sunday, featuring cutting-edge technologies by over 4,000 global tech leaders from over 60 countries. ISL Online is showcasing the … Continue reading

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ISL Online integrates with Autotask to deliver best-in-class IT business management and remote desktop service

We are excited to announce ISL Online is now integrated with Autotask, one of the world’s leading IT Service Management solutions, and available to MSPs and other Autotask users. The integration is designed to help Managed Service Providers and IT … Continue reading

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Get the updated ISL Light for Android

Android users, you will be happy to hear that a recently updated remote desktop app ISL Light 3.0.1 for Android awaits you on Google Play. You are welcome to get the update, which resolves a few frequently reported bug fixes, … Continue reading

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ISL Online Gets a Complete Makeover in ISL Conference Proxy 4.3

We are proud to announce the release of ISL Conference Proxy 4.3 for Windows and Linux with server-side modules for remote desktop and other collaborative services. ISL Online built a lot of value into the new version of the ISL … Continue reading

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ISL Light 4.1 brings remote computer grouping and enhanced devices management

ISL Online, a pioneer provider of enterprise remote desktop software, is proud to present an upgraded ISL Light 4.1 with a convenient remote computer grouping, empowered user management, restart and resume functionality for Mac, and a series of small improvements … Continue reading

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ISL Light integrated with Devolutions Remote Desktop Manager

We are happy to announce the updated ISL Light plugin has been added to the Devolutions Add-on family. The new ISL Light Add-on further integrates Devolutions All-in-one management solution Remote Desktop Manager (RDM) with ISL Light software and allows you … Continue reading

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Server License users, it’s time to move from SHA-1 to SHA-2 encryption

IMPORTANT: Server License users need to upgrade their ISL Conference Proxy to 4.2.0 or later to avoid Windows blocking ISL Online applications on Windows 7 and higher due to Microsoft SHA-1 deprecation policy.

Posted in business as usual, corporate remote desktop, ISL Conference Proxy, ISL Light, isl online, IT support, Managed Private Cloud, On-Premises, On-premises remote support, Private Cloud, remote access, remote desktop, remote support security, security, Uncategorized, update | Tagged , , , , , , , , , , , | Leave a comment

Remote desktop session recording gets a makeover in ISL Player 4.0

ISL Online, an enterprise remote desktop software provider, has recently released a completely renewed player, that goes hand in hand with their session recording functionality, enabling improved playback and management of recorded remote support and access sessions. The latest version … Continue reading

Posted in corporate remote desktop, ISL AlwaysOn, ISL Light, isl online, IT support, remote access, remote desktop, remote desktop support, Remote support, session recording | Tagged , , , , , , , , , , | 1 Comment

Troubleshoot remote iPhone, iPad and iPod touch effectively with ISL Light iOS 3.2

ISL Online today unveiled ISL Light iOS 3.2, a largely improved remote desktop app for iOS mobile devices, which enables technical remote support of and from iPhone, iPad and iPod touch devices. In this release, the app adds a one-click … Continue reading

Posted in cross-platform, iOS, ISL Light, isl online, Mobile, remote mobile control, Remote support, Uncategorized, update | Tagged , , , , , , , | Leave a comment